SMART’s Software Division recently announced that the government of Puerto Rico’s “Administración de Servicios de Salud Mental y Contra la Adicción” (ASSMCA for short) has chosen SMART Software as the preferred vendor for their eight treatment programs around the island serving approximately 8,000 patients.
In June 2014, the SMART Software team traveled to Puerto Rico for the first of eight software installations and sat down with about 40 associates of ASSMCA to begin their transition to SMART EHR Software. Our team worked with an exuberant group of employees with impressive and unique skill sets as well as an eagerness to master the software. The SMART Team is always excited to have the opportunity for face-to-face interactions with customers in a clinical setting to learn new things, meeting new people, and show people how to use and most benefit from SMART Software. ASSMCA’s associates have a wide array of backgrounds but share a single common goal – to help others. Fortunately, that is our goal too. We were appreciative of the talent and knowledge exchange that took place between the SMART and ASSMCA teams.
Customer Relations Specialist Sandy Silva reflected on our visit saying, “It was an amazing experience! They were excited to learn the software and, once they saw how SMART Software was going to make their jobs easier, they were amazed and even more eager to learn all about it.” ASSMCA selected SMART for our EHR expertise as well as quality of customer relations and support. We are honored to have their trust and partnership.
Administración de Servicios de Salud Mental y Contra la Adicción (ASSMCA) was established to provide comprehensive care at a variety of levels of service which is offered promptly, confidentially, respectfully and efficiently. ASSMCA administers mental health and addiction or substance dependence services for prevention, care, mitigation, and resolution to promote and preserve the optimal health of the people of Puerto Rico.
ASSMCA also strives to ensure that their services are accessible, cost effective and offered in a high quality atmosphere along with respect and confidentiality.