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Acadia Oregon Implements EHR Software for Paperless Billing and Operations

Acadia Healthcare of Oregon is now using The SMART Solution, a 100% paperless billing, and operations software. Acadia operates 6 CARF Accredited OTP clinics in the state. These locations include Allied Health Services of Portland, Tigard, and Medford, as well as, Willamette Valley Treatment Center. They chose SMART’s EHR for its 100% paperless functionality and ease of use. Additionally, SMART allows them to meet Oregon State Reporting System (MOTS) requirements with fields built into the Fact Sheet. Moreover, MOTS requirements are covered by the new SMARTBridge which provides a means of securely importing and exporting data.

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Associates of Acadia, Tigard Comprehensive Treatment Center

Industry best practices guide SMART’s EHR implementation approach. The team’s focus is on getting EHR users up and running quickly with a seamless transition. Also, they have a best-fit training approach. A detailed training plan, pre go-live training, and go-live training schedule keep the teams on track. SMART’s team delivers training in conjunction with the EHR Implementation phase. Acadia Belmont’s Clinical Supervisor Norla said, “The combination of great training skills, communication, the involvement of staff in the training process, sense of humor with common sense made this one of the best training experiences I have had in years.”

A Complete Clinic Management System for Paperless Billing and More

Outsourcing a treatment program’s insurance billing to a third-party traditionally costs more than processing it in-house. SMART’s paperless billing module gives software users the ability to successfully manage the revenue cycle. Beyond Billing, The SMART Solution contains other modules that help increase OTP efficiency. These modules include admissions, dosing, clinic and medical treatment, and drug testing. Learn more

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Montefiore Chooses Patient Information Management Software

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Montefiore staff during EHR implementation

Montefiore recently chose The SMART Solution as the patient information management software at two additional substance abuse clinics in the Bronx, NY. Also, referred to as SATP, these two JCAHO Accredited programs provide OTP and chemical dependency services to their community. This nationally recognized medical center has partnered with SMART since 2008 bringing paperless operations to 5 other locations. 

Their 35-year-old methadone treatment program treats over 1,000 patients daily. They also offer primary care services and HIV specialty care, as well as mental health, nutritional, and vocational services. SMART’s EHR equips their teams with paperless features for cash collections, insurance management, appointment scheduling, and medication management.

While onsite, SMART trainers worked closely with their associates as they transitioned to using this EHR for daily operations. Program Director, Arthur Swanson, Ph.D.  said, “I thought the entire training team was knowledgeable and friendly. The data team worked all hours helping us with the conversion.” 

HIPAA Compliant and Efficient

The SMART Solution, a 100% paperless EHR, is composed of many modules that assist addiction treatment professionals in acquiring, analyzing and protecting a patient’s medical information. These modules include functionality for increasing admissions, streamlining dosing, improving clinical and medical communication, and maximizing revenue. Moreover, SMART’s EHR secures patient information with medical, clinical, and insurance records that are carefully designed and encrypted for HIPAA compliance

Improving the quality of patient care is the primary driver of this EHR. Over 25 years ago it was built to increase efficiencies at President and CEO, David L. Piccoli’s family-owned network of treatment facilities. SMART’s history and experience in delivering opioid treatment services while utilizing their time-tested solution set this EHR apart from the rest. Today, SMART works hand-in-hand with each treatment provider to customize SMART’s system settings to optimize their efficiency. Customer’s needs drive development and inspire continuous improvement this electronic health record software. Learn more