SMART-EHR-Implementation-at-Polaris-Renewal-Services

Polaris Chooses EHR Vendor for Paperless Operations

Polaris Renewal Services, Inc. completed their transition to the paperless EHR vendor, SMART Management, Inc. Located in Perryopolis, PA, this private SAMHSA-Certified clinic serves the community with counseling and recovery services.  Their expert staff treats nearly 400 patients daily, with a focus on substance abuse treatment with methadone maintenance.

SMART-EHR-Implementation-at-Polaris-Renewal-Services

Nurse Manager, Nikki with SMART Trainer Amy

Polaris chose the SMART Solution for its 100% paperless operations. SMART Trainer Sandy said, “They were really happy to finally go paperless. Everyone was excited to find out how much time they would actually save.” More than just paperless, SMART’s complete clinic management system increases efficiencies through automation. It automates required services, patient check-in, medication dispensing, and nursing notifications. Furthermore, as a cloud-based tool, this EHR provides access to patient treatment data with ease and security. Medical, clinical, and insurance records carefully designed and encrypted for HIPAA compliance, secure patient information.

Polaris-Renewal-Services-Team-during-SMART-EHR-Software-Implementation

Polaris team during SMART’s EHR Implementation

Program Director, Valerie commented after their implementation, “The trainers were amazing! They exceeded our expectations. The trainers were professional, extremely knowledgeable, and patient. They addressed every question that we had and explained the training material thoroughly. They made this process such an enjoyable experience and alleviated all concerns of the staff. We can’t say enough good things about the training team.” 

An EHR Vendor for OTPs

Some EHR vendors can handle the unique workflow of OTPs, but few are built specifically for that purpose. SMART’s EHR streamlines operations in opioid treatment programs with modules designed for opioid treatment workflows.

Twenty-five years ago, President and CEO David Piccoli, II designed The SMART Solution to improve operational efficiency and increase ROI at his family-owned network of substance use treatment facilities. This EHR continues to evolve as a result of SMART’s extensive clinical experience and tremendous breadth of industry expertise. It is this history and experience in delivering opioid treatment services while utilizing their time-tested solution that makes this customizable EHR such a great choice. Learn more or get to know more of SMART’s EHR partners.

 

Methadone-Maintenance-Program-Expansion-Tadiso-Incorporated

Opioid Treatment Program Expansion

Methadone-Maintenance-Program-Expansion-Tadiso-IncorporatedTadiso Incorporated is expanding its opioid treatment program with a $1.5 million renovation. This change is in response to the growing amount of patients they treat. As the single largest medication-assisted treatment facility in Pennsylvania, Tadiso now serves over 1,000 individuals in the Pittsburg area.

The renovation will include six dispensing stations for patient dosing. Also, to lessen patient wait times, they are creating a new state-of-the-art lobby with several kiosks, intake stations, private offices, and bathrooms for drug screen collection. Another great feature is a comfortable waiting area, which includes a complimentary coffee bar for patients.

Opioid Treatment Program Becomes Center of Excellence

Becoming a Center of Excellence in 2016 is also a contributing factor in their ongoing growth. They achieved this status by ensuring their patients stay in treatment, receive follow-up care, and have community support. Furthermore, they provide treatment that integrates behavioral and primary care using a team-based and “whole person” focus. This includes their wellness program and mentor recovery support program. Patients in the Recovery Support Program are also apart of “Ring for Recovery.” This program gives patients a mobile phone to ensure contact is regularly maintained with their mentor. 

tadiso methadone maintenance program logoWhat’s The Connection?

Tadiso Incorporated is a SMART Partner, using our paperless EHR since 2012. The SMART Solution empowers OTPs and methadone maintenance programs to deliver quality patient care with efficiency. SMART’s team is proud to serve Tadiso’s growing needs and congratulates them on their continued success.

Get to know more of SMART’s EHR partners.

 

sstar-prevention-services

EHR for Addiction Treatment Proudly Serving SSTAR

Passionate About Treatment AND Prevention  

EHR for Addiction Treatment Proudly Serving SSTAR

SMART proudly serves SSTAR, since 2010, with a specialized EHR for addiction treatment. This Massachusetts-based non-profit health care agency provides life-saving services to individuals affected by addiction. Beyond treatment, they are also passionate about prevention services. For the past several years, SSTAR has tried to create the space to accommodate the delivery of those services. Unfortunately, the city rejected its previous two building permits. If the city approves permitting is in the future, this would allow them to provide prevention services and other educational efforts. The growing demand for these services at their other locations spurred this undertaking. Learn more about SSTAR 

Narcan Helps, But Only So Much

The overdose-reversing drug Narcan is saving lives every day. Firefighters in Taunton have been trained to administer Narcan. Unfortunately, “Some of the fatal deaths in town have been people that were revived with Narcan before, successfully, and then they ended up OD’ing,” according to Tim Bradshaw, chief of the Taunton Fire Department. This is the very nature of addiction.

This is why many approaches are so critical. Strategies like SSTAR’s increasing prevention, treatment, and recovery services makes help available to people no matter where they are in their journey towards recovery. Prevention and recovery with companies like SSTAR make support available to people no matter where they are in their recovery.

Technology in Addiction Treatment 

Since 1991, SMART’s EHfor addiction treatment helps trusted providers like SSTAR streamline care delivery. From admissions, medication dosing, clinical services to patient discharge, this cloud-based software simplifies daily tasks with advanced automation.  

The SMART Solution is powered by Amazon Web Services (AWS), a trusted and secure HIPAA compliant cloud hosting platform. AWS helps covered entities subject to HIPAA regulations process securely maintain, and store protected health information. Moreover, this hosting platform is scalable to the growing needs of treatment programs. 

Get to know more of SMART’s EHR partners.

 

Electronic-Health-Records-Processing-in-Addiction-Treatment

Electronic Health Records Processing in Addiction Treatment

Electronic-Health-Records-Processing-in-Addiction-Treatment

The SMARTBridge™ is an electronic health records processing module available in SMART’s cloud-based EHR for opioid addiction treatment. This module provides a secure and automatic transmission of medical records, lab results, and financial data. Managers can track activities through a dedicated portal directly accessible from SMART.

Benefits of EHR data processing with SMARTBridge™

Secure Electronic Health Records Processing in Addiction Treatment
Secures information

Electronic health records processing with SMARTBridge helps ensure the safety of private patent information. It collects and posts information directly to electronic charts. This tool eliminates the need to enter results manually, saving your time and money.

This module processes inbound Health Level 7 (HL7) messages from other software applications instantly upon receipt. It also generates outbound HL-7 messages to exchange data securely with other applications. The SMARTBridge is HIPAA compliant and only accessible directly by SMART’s IT team.

Scaleable Electronic Health Records Processing in Addiction Treatment

Scales to your needs

When opening a new clinic, or a network of clinics, scalability of your current technology should be a primary concern. With the SMARTBridge size and performance of your database can be adjusted with no downtime. This feature keeps all your clinics running at peak performance and financial efficiency.

Makes billing more predictable

Convenient Billing Electronic Health Records Processing in Addiction TreatmentThe SMARTBridge allows you to process your billing per transaction or as fixed monthly amounts. Consistent, repeating revenue improves predictability, helping to further simplifying your processes.

Learn more about SMART’s Cloud-Based EHR Software.

HIPAA-Compliant-Cloud

HIPAA Compliant Cloud Storage for OTPs

HIPAA-Compliant-Cloud

SMART’s EHR hosting platform for opioid treatment programs features HIPAA compliant cloud storage powered by Amazon Web Services (AWS) to increase efficiency, safely. AWS helps covered entities subject to HIPAA regulations process, maintain, and store protected health information. Interested? Request a demo.

What You Can Expect from HIPAA Compliant Cloud Storage

Improves efficiency 

Amazon Web Service (AWS) offers a broad set of global services. These include computing, storage, database, analytics, application, and deployment services. This helps organizations move faster, lower IT costs, and scale applications. Moreover, AWS is a trusted and proven solution used by hundreds of thousands of business, operating in 190 countries. Incorporating this technology enables SMART to deliver the most powerful EHR solution yet.

HIPAA-compliant-cloud-storage-efficiency

It also improves the speed and performance of dosing and reports by enabling simultaneous read/write processes to occur across multiple replicated endpoints.


“I love the fact that the billing on Monday is incredibly fast. I mean unbelievably! Tasks that usually take 15-20 minutes now take under a minute!”

Deb R., Acadia Billing Manager

Enhances data protection

SMART’s new cloud also leverages Amazon Aurora, a database engine that delivers high-performance and reliability with real-time redundant backups and 99.995% uptime. Moreover, recovery from physical storage failures is transparent, and instant failover typically requires less than 30 seconds. Aurora’s storage is fault-tolerant and self-healing. Amazon continuously backs up six copies of your data and replicates them across three availability zones.

Boosts security 

HIPAA-compliant-cloud-security

Amazon Aurora also provides SMART’s EHR users multiple levels of database security. The first level is network isolation using Amazon’s virtual private cloud (VPC). Access controls and boundaries from other networks in the AWS Cloud protect Amazon’s VPC. They closely resemble a traditional network that you would operate in your own data center with the benefit of the scalable infrastructure of AWS. Next is encryption-at-rest using keys you create and control through AWS Key Management Services (KMS).

Lastly, the encryption of data in transit using SSL. On an encrypted Amazon Aurora instance, data in the underlying storage is encrypted as are the automated backups, snapshots, and replicas in the same cluster.

Increases scalability

HIPAA-compliant-cloud-scalability

SMART’s shift to the highly-scalable, fully-managed AWS cloud database affords partners several advantages. Such as exclusive access to the latest developments like the SMARTBridge™. It also saves on operational costs by decreasing the need for equipment upgrades, IT resources, and EHR updates. Learn more about SMART’s Cloud-Based EHR Software.

 

Acadia-associates_-Addiction-Treatment-Center-Opens-Paperless-Office

Addiction Treatment Center Opens Paperless Office

Acadia-associates_-Addiction-Treatment-Center-Opens-Paperless-Office

Program Director, Kelli Hood (right) with Clinical Supervisor, David Thomas (left)

A new addiction treatment center is now open as a paperless office in Shelbyville, Kentucky. This Acadia clinic uses SMART’s EHR as their complete clinic management system. SMART trainers and Shelbyville associates set-up the clinic’s operational workflow during this implementation. Clinical Supervisor, David Thomas, shared his experience with our onsite trainer. “Sandy has been wonderful!!! I would very much recommend her, and would absolutely work with her again!”

_Paperless-Office-_-New-acadia-treatment-center-in-KY

Lobby at Shelbyville Comprehensive Treatment Center

A Network of Paperless Offices

SMART is proud to partner with Acadia since 2013 and has been the software of choice, since 1992, for clinics now under their management. Our EHR grows with their network as they continue to expand and transition locations. It helps to create consistency across the board by centralizing and storing information in one place. This software is particularly beneficial for managing large addiction treatment center networks.

A Powerful Platform

Amazon Web Services (AWS) powers SMART’s new EHR platform. Hundreds of thousands of businesses, operating in 190 countries trust AWS for their operational needs.  This HIPAA compliant cloud storage provides real-time redundant data backups and 99.995% uptime. This platform protects private clinics and networks from data loss. And Amazon’s virtual private cloud (VPC) enables network isolation. Moreover, AWS allows SMART to isolate portions of partner networks for configuration in specific areas. Learn more about the SMART Solution, our implementation process, or get to know other SMART EHR partners.

 

Digital Health Records Upgrade Alaska_SMART EHR for OTPs

Digital Health Records Upgrade Alaska | Smart Management

Digital Health Records Upgrade Alaska

Training session with SMART

Anchorage Comprehensive Treatment Center upgraded its digital health records. They chose SMART’s EHR for paperless operations and billing efficiency. This digital health records software improves the workflow of opioid treatment programs through automation. Acadia’s doctors, counselors, and nurses provide treatment to individuals affected by addiction. This includes morphine, prescription pain medications, and heroin. They treat patients with a combination of therapy and medication-assisted treatment.

How This Digital Health Records Software Streamline OTPs

SMART’s EHR helps streamline processes from the first time a patient calls until discharge. For example, it organizes new patient inquiries. This enables a smooth transition from patient screening, to wait-listing, or referral to another agency. And the assessment tool collects all data elements to meet state and modality requirements.

Digital Health Records Upgrade Alaska_SMART EHR for OTPsAdditionally, the integrated billing module simplifies third-party billing such as insurance eligibility, drug formularies, billing, payment plans, co-payment, and account management. It also maximizes revenue and decreases data entry. By automating essential tasks, clinicians, counselors, and doctors can spend more time on what matters most; patient care.

About SMART

SMART is proud to partner with Acadia since 2013 and has been the software of choice, since 1992, for clinics now under their management. As their network of treatment facilities grows, SMART’s EHR grows with them. This complete clinic management system has state-specific modules to satisfy local requirements. SMART’s EHR operates in several countries and 28 states and territories. Learn more about the SMART Solution, our implementation process, or get to know other SMART EHR partners.

 

ACADIA-Madison-Wisconsin-Treatment-team-receives-SMART's-new-electronic-health-record-system 

New electronic health record system, ACADIA Wisconsin 

ACADIA-Madison-Wisconsin-Treatment-team-receives-SMART's-new-electronic-health-record-system

Madison staff with SMART Trainer

SMART’s electronic health record system is now operating at Acadia’s four CARF Accredited treatment centers in Wisconsin.  These clinics are a part of their more extensive network that provides medically assisted treatment to individuals suffering from addiction.  Medications include treatment with Methadone, Buprenorphine, Suboxone, and Vivitrol. Their expert staff supports medically assisted treatment with well-rounded therapy sessions.

Electronic Health Record System for Organizational Uniformity

Acadia chose SMART’s electronic health record system to support paperless operations, insurance billing, and to create uniformity across their network. For enterprise organizations uniformity is crucial. With SMART’s cloud-based EHR storage of all clinic’s information is in one place. By doing this, the establishment of a corporate model and forms, services, and reporting is made easy. And, data-entry-free billing simplifies insurance, self-pay account management, and reporting functions.

ACADIA-10th-Street-Wisconsin-Treatment-team-with-SMART-EHR-Trainer_-new-electronic-health-record-system

10th Street Team with Trainer Sandy

Streamlining Transitioning – New Electronic Health Record System

Moving to a new EHR can be challenging. Many of our Training Team members have experience working within clinics. They understand the challenges faced every day. Because of this, they are passionate about making a transition as hassle-free as possible. Acadia Clinical Supervisor, Quillan, shared that, “The Trainers were very personable, professional, and knowledgeable. We enjoyed working with them, their experience and mastery of the system were evident, and their ability to present the information in meaningful and understandable terms was remarkable. We especially appreciate their patience and willingness to work with us individually and walk us thru the steps, in some cases repeatedly, until we were comfortable, and their use of humor as a teaching tool and patience made learning a new system much easier. They were very approachable and were able to answer every question asked of them. Amazing team…”

Learn more about the SMART Solution, our implementation process, or get to know other SMART EHR partners

sstar-location

SSTAR Investigates Injectable Buprenorphine

SSTA- Investigates-Injectable-BuprenorphineIn addition to being a trusted addiction treatment services provider, Fall River-based Stanley Street Treatment and Resources Inc. ( SSTAR ) has been engaging in addiction research projects for many years and is now helping to vet the next generation of medication-assisted treatment (MAT). SSTAR is investigating the safety and efficacy of injectable buprenorphine. This medication could potentially eliminate the need for daily visits to the clinic to receive doses. Patients who are eligible to participate in this pharmaceutical study will receive free buprenorphine treatment for up to 6 months and individualized weekly counseling. SSTAR’s Dr. Baily pointed out in a recent article that, “Access to cutting edge care through research is especially important to the uninsured and underinsured population by making access to treatment and medication easier and available at little to no cost to participants.”

Since 2002, Buprenorphine is approved for the treatment of pain and opioid addiction in the form of tablets and film. According to the Substance Abuse and Mental Health Services Administration (SAMHSA), the properties of buprenorphine help to:

  • Lower the potential for misuse
  • Diminish the effects of physical dependence on opioids, such as withdrawal symptoms and cravings
  • Increase safety in cases of overdose

One manufacturer, Braeburn Pharmaceuticals and Camurus recently entered into Phase 2 of their study of CAM2038, weekly and monthly subcutaneous buprenorphine injections. Behshad Sheldon, President, and CEO, Braeburn Pharmaceuticals said, “Our goal is to provide a suite of best-in-class, long-acting treatment options tailored to the individual needs of patients suffering from opioid dependence and chronic pain.”

Read more in the article by Dr. Genie Bailey of SSTAR or get to know more of SMART’s EHR partners.