LIVE-SMART-EHR-Software-demos-at-AATOD-2019

LIVE SMART EHR Software Demos at AATOD

LIVE-SMART-EHR-Software-demos-at-AATOD-2019

Join our team of experts October 20-22nd at AATOD booth 201 for three days of LIVE SMART EHR Software demos. SMART Management, Inc. is proud to be an AATOD exhibitor since 1992, one year after the establishment of SMART’s EHR. President David L. Piccoli, II created this complete clinic management tool to streamline operations at his family-owned substance abuse treatment programs. Since then, SMART has expanded to serve national and international opioid treatment partners

The AATOD Conference is an essential resource to the opioid addiction treatment field. This renown association works with state and federal agencies to develop guidelines and policies to protect patients and ensure treatment providers’ compliance. AATOD works with members to increase public awareness and access to medication-assisted treatment. The theme of the conference this year is Managing the Opioid Epidemic Through the Continuum of Care.  

Showcasing advantages of Cloud-based EHR System  

Powerful EHR-Platform-powered-by-AWSSMART’s exhibit features our Cloud-Based EHR, powered by Amazon Web Services (AWS). This powerful platform is HIPAA compliant, helping covered entities process and store protected health information. With hackers threatening organizations of all sizes, security is a top priority. AWS has built-in audit and data integrity controls, malware protection, encryption, backup and storage, automatic log-off, and contingency operations for emergencies or disasters. Learn more in the article 8 Great Security Benefits.  

What medications does SMART Management’s EHR support?  

Medications-SMART-Management’s-EHR support

SMART’s flexible configuration options allow tailoring of every EHR implementation to the providers’ unique requirements. Such as automating dispensing and inventory management of methadone, Suboxone, Subutex, Zubsolv, and generic buprenorphine/naloxone films and tablets. Use of Vivitrol (injectable naloxone) is also supported. The medication management and dispensing module use automation and built-in checks and balances to simplify medication management and virtually eliminate medication errors. Auto patient check-in queue, dose verification signature, ID verification, and automated nursing notifications help to limit the risk to both the patient and the agency. 

Additionally, inventory management reports enable quick and accurate information gathering, improving inventory control. Moreover, SMART’s Electronic Health Record Software provides the tools and automation to be ready for DEA audits at a moment’s notice. 

What is included in SMART’s EHR?  

Increase productivity SMART's EHR softwareBeyond medication management, the SMART Solution includes modules for admissions, clinical and medical, drug testing, and an optional add-on insurance billing moduleAs a complete clinic management tool, SMART’s EHR provides the automation and reports capabilities necessary to streamline OTP operations. From admissions to discharge, this EHR helps organizations become some of the most effective and efficient in the industry. Visit us to see why some of the most influential opioid treatment providers choose SMART or request your demo today. 

about-smart-ehr-software

Benefits of Electronic Health Records Designed for OTPs

about-smart-ehr-software

If you’re an opioid treatment professional, you likely know the benefits of electronic health records. But you may also know how frustrating an EHR can be if it’s not designed to handle your unique workflows. Below is the story of our EHR that is exclusive to OTPs. 

Total focus on addiction treatment

SMART-management,-Inc.-President-David-L.-Piccoli-II-and-father-David-Sr

President/CEO David L. Piccoli, II. (left) pictured with Discovery House founder (and father) David L. Piccoli Sr. (right)

In 1991 David Piccoli, II began working as an Administrative Assistant at Discovery House. Soon after, he was inspired to increase the clinic’s efficiencies. He thought there must be a better way to manage the facility’s endless flow of patient records, billing, and paperwork. “It was very chaotic,” Piccoli recalled. “Nobody had access to information quickly.” However, Piccoli wasn’t satisfied with any of the electronic-records products on the market at that time. The majority of EHR’s focused on just one piece of the business, such as third-party billing or clinic records. “No one ever really combined everything” he noted. 

So, Piccoli decided to create the EHR he wanted. He partnered with a computer programmer and family friend, Paul LeBeau. Together, they built a new clinic management software application for Discovery House. The idea was to digitize and automate a facility’s paperwork, from patient dosing and drug testing to scheduling and third-party billing. It worked so well that they formed SMART Management, Inc., to offer the program to other clinics. This EHR, the SMART Solution, was an integral part of making Discovery House such a successful organization. So, SMART continues to grow into a highly regarded EHR solution for OTP’s.  

Simplify patient dosing and reduce risk

EHR Software Streamline Methadone Dosing

Substance abuse treatment clinic dosing window

The medication management and dispensing module in SMART’s EHR Software uses automation and built-in checks and balances to simplify medication management and virtually eliminate medication errors. The software automates dispensing and medication inventory for methadone liquids and solid forms including Suboxone, Subutex, Zubsolv, and generic buprenorphine/naloxone films and tablets. Use of Vivitrol (injectable naloxone) is also supported. Automated medication dispensing, auto patient check-in queue, dose verification signature, ID verification, and automated nursing notifications promotes patient safety and helps to limit the risk to both the patient and the agency. 

Additionally, inventory management reports enable quick and accurate information gathering, improving inventory control. Moreover, SMART’s Electronic Health Record Software provides you the tools and automation to be ready for DEA audits at a moment’s notice. 

HIPAA compliant hosting to protect patient health information 

SMART’s cloud-based EHR is powered by Amazon Web Services (AWS), a world-renowned and trusted hosting solution. AWS is HIPAA compliant, helping covered entities subject to HIPAA regulations process, maintain, and store protected health information securely. Learn more about the impact of HIPAA on end-users and EHRs

About SMART

FurthermoreAmazon is known to have some of the best data centers in the world, providing multiple sources of redundancy to keep your servers up and running. In the unlikely event that a database restore is necessary, SMART’s Aurora database platform provides precise data protection with nightly back-ups and point-in-time recovery typically within 7-10 minutes. Learn more in the article, EHR Downtime. Impact, Recovery, Preparedness.

Other Benefits of Electronic Health Records 

Features of the SMART Solution help increase admissions, streamline medication administration, promote team collaboration, expedite test results, and maximize revenue. Learn more about SMART’s Cloud-Based EHR Software.

  

SMART-EHR-Implementation-with-Team-at-Acadia-Gifford-Street

Addiction Treatment Center Chooses SMART’s Paperless EHR

SMART-Paperless-EHR-Implementation-with-Team-at-Acadia-Gifford-Street

Associates of Acadia Gifford

Acadia’s Gifford Street Wellness Center chose the SMART Solution, a 100% paperless EHR, to manage their clinic’s record keeping. They serve the New Bedford area with individualized therapy and opioid treatment services. Their approach allows them to identify the medication and therapeutic interventions needed to provide personalized treatment.

For over 25 years, Medication-Assisted Treatment (MAT) facilities have increased their efficiencies with SMART’s insurance, clinical, medical, dosing, scheduling, and drug testing modules. The clinical and medical features allow teams to collaborate and share patient information securely and in real-time. Moreover, the SMART Solution has automated functions that help guide the treatment team to more informed treatment decisions

Gifford Street Wellness Center chose SMART’s EHR for its 100% paperless functionality and for the level of care provided by support. Clinical Supervisor, James Leverone said “The ease of use with this software is fantastic! Very speedy response times as well.” The team at SMART looks forward to continuing to meet their needs in the future.

About Gifford Street Wellness Center

Gifford Street Wellness Center provides outpatient opioid treatment with medication-assisted care. Medications recommended are based on individual needs. In addition to their therapeutic approach, this clinic uses Methadone and Suboxone/buprenorphine-assisted treatment to aid the patient’s recovery. Learn more about the SMART Solution, our implementation process, or get to know other SMART EHR partners.

Staff-of-Montefiore-Unit-III--during-SMART-EHR-patient information management-Implementation

Montefiore Chooses Patient Information Management Software

Staff-of-Montefiore-Unit-III--during-SMART-EHR-patient information management software-Implementation

Montefiore staff during EHR implementation

Montefiore chose The SMART Solution as the patient information management software at two additional substance abuse clinics in the Bronx, NY. Also, referred to as SATP, these two JCAHO Accredited programs provide OTP and chemical dependency services to their community. This nationally recognized medical center has partnered with SMART since 2008, bringing paperless operations to 5 other locations. 

Their 35-year-old methadone treatment program treats over 1,000 patients daily. They also offer primary care services and HIV specialty care, as well as mental health, nutritional, and vocational services. SMART’s EHR equips their teams with paperless features for cash collections, insurance management, appointment scheduling, and medication management.

While onsite, SMART trainers worked closely with their associates as they transitioned to using this EHR for daily operations. Program Director, Arthur Swanson, Ph.D.  said, “I thought the entire training team was knowledgeable and friendly. The data team worked all hours helping us with the conversion.” 

HIPAA Compliant and Efficient Patient Information Management Software

The SMART Solution, a 100% paperless EHR, is composed of many modules that assist addiction treatment professionals in acquiring, analyzing, and protecting a patient’s medical information. These modules include functionality for increasing admissions, streamlining dosing, improving clinical and medical communication, and maximizing revenue. Moreover, SMART’s EHR secures patient information with medical, clinical, and insurance records that are carefully designed and encrypted for HIPAA compliance

Improving the quality of patient care is the primary driver of this EHR. Over 25 years ago it was built to increase efficiencies at President and CEO, David L. Piccoli’s family-owned network of treatment facilities. SMART’s history and experience in delivering opioid treatment services while utilizing their time-tested solution set this EHR apart from the rest. Today, SMART works hand-in-hand with each treatment provider to customize SMART’s system settings to optimize their efficiency. Customer’s needs drive development and inspire continuous improvement this electronic health record software. Learn more about the SMART Solution, our implementation process, or get to know other SMART EHR partners.

Team-during-SMART-EHR-Implementation_Elkton-Treatment-Centers_Digital-Health-Record

New Digital Health Record, Acadia Maryland

Cumberland Comprehensive Treatment Center Team during EHR implementation

Acadia Healthcare’s Maryland locations now streamline operations with SMART’s EHR Software. They chose the SMART Solution to improve functionality and billing efficiency at their three OTPs. Acadia’s programs incorporate a variety of treatment techniques into several levels of care. This includes medication-assisted treatment with methadone, Suboxone, Subutex, and Vivitrol.

SMART takes a best-fit approach to implement its specialized digital health record. Training is an essential element of this process. SMART’s team of experts work to deliver the right content at the right time. As a result, their detailed training plan outlining the pre-go-live training and go-live training schedules helping to keep both teams on track. Following the Elkton implementation, Nurse Manager, Patricia C. said, “It was wonderful… smooth transition for my Medical Dept. I owe everything to Sandy Silva, our trainer. Sandy was great! Her delivery, knowledge, and personality are outstanding.”

How SMART’s Digital Health Record Improves Efficiency

Team-during-SMART-EHR-Implementation_Elkton-Treatment-Centers_Digital-Health-Record

Elkton Comprehensive Treatment Center team during EHR implementation

The SMART EHR provides automated solutions to address a wide range of critical business functions. A few examples include Insurance Billing, Admissions, Clinical & Medical Service Delivery, Incident Report Management, and Quality Control reports. Additionally, opioid treatment programs use SMART’s EHR to communicate real-time treatment data, maintain DEA reporting, and ensure regulatory standards are met.

Furthermore, SMART provides:

  • Centralized Billing
  • Unit- and date-based authorizations
  • HIPAA 837 & 835 EDI files
  • Eligibility verification using HIPAA 270/271
  • Diagnosis and CPT coding at the service level

Learn more about the SMART Solution, our implementation process, or get to know other SMART EHR partners.

Cornell-Scott-Hill-Health-Center-Team-During-SMART-EHR-Implemenation

Cornell Scott Implements Digital Medical Records Software

Cornell-Scott-Hill-Health-Center-Team-Implements-Digital-Medical-Records-Software

Cornell Scott Hill Health Center Associates

Cornell Scott Community Health Center implemented the digital medical records software, The SMART Solution. They now use SMART’s EHR to streamline drug testing, dispensing, and inventory management. The drug testing module helps guide treatment decisions. It automates functions with customizable random drug test frequencies, specimen-due notifications, and reports and statistics. Additionally, the medication inventory management module helps to save time, reduce dosing errors, and prepare for DEA audits.

Established in 1968, Cornell Scott serves its community with a wide range of treatment options.  They provide alcohol and drug addiction treatment, and prevention, education, and outreach services to the population of New Haven County. Cornell provides services including counseling, detoxification, and methadone maintenance.

Cornell Scott Hill Health logo

After this EHR implementation, Nurse Erica Conte said the SMART Trainers were “very helpful and concerned about making sure we knew the material and felt comfortable with our set up before they left. Sandy worked diligently to make sure the company as a whole was operating efficiently with the SMART system. Amy was there every step of the way helping and guiding nursing and other staff to properly use the system.” SMART is excited to serve as Cornell Scott’s EHR partner and looks forward to assisting with their future needs.

Digital Medical Records for Clinic Mangement

SMART’s EHR does more than collecting and storing digital medical records. It is a comprehensive clinic management solution for opioid treatment programs domestically and internationally. Also, a highly experienced team of industry, clinical, operational management, and technical experts provide exceptional EHR support services to every customer served.

Furthermore, modules in this EHR helps addiction treatment providers operate at maximum efficiency. Admissions, Dosing, Clinical and Medical, Drug Testing, and Billing Modules increase productivity and promote patient recovery by keeping entire treatment teams up-to-date on patient information. Learn more about the SMART Solution, our implementation process, or get to know other SMART EHR partners.

 

 

 

Staff during SMART EHR Implementation, Claymont Comprehensive Treatment Center

EHR Software Implementation, Claymont Comprehensive Treatment Center

Staff during SMART EHR Implementation, Claymont Comprehensive Treatment Center

Claymont and SMART Staff during EHR Implementation

Claymont Comprehensive Treatment Center‘s EHR implementation of The SMART Solution is complete. Located in Claymont, DE, this Acadia Healthcare-owned, SAMHSA-Certified clinic, serves the community with addiction counseling and recovery services.  Their expert staff treats nearly 400 patients daily, with a focus on substance abuse treatment with methadone maintenance.

Claymont chose the SMART Solution for its paperless operations and medical billing. Moreover, SMART’s EHR provides the tools and features to truly maximize efficiency. This specialized cloud-based EHR helps opioid treatment providers communicate real-time treatment data. It also improves response time on claims, ensures regulatory standards are met and includes comprehensive DEA reporting.

EHR Implementation Made Easier

Industry best practices influence SMART’s EHR implementation approach. During this time, the team’s focus is on getting OTP’s up and running quickly. Implementation begins with an assessment call with the treatment provider’s Project Team and SMART’s Assessment Team. Next, SMART assesses business requirements. Then they perform a review of treatment provider workflows and how the SMART modules align and enhance business practices. Following the assessment is the training phase. At this time, SMART provides a detailed training plan outlining the pre-go-live training and go-live schedule. SMART’s best-fit training approach ensures that treatment teams have the tools they need for a successful implementation.

Following their EHR implementation, Claymont Program Director, Jennie said, “I am very pleased with our trainers and the implementation…they have been excellent resources. I wish they could be here longer! Could not have asked for better people to be on-site!”

About SMART

The SMART Solution is a cloud-based EHR designed to improve operational efficiency and increase ROI of substance use treatment facilitiesMedication inventory management in SMART’s EHR helps to reduce dosing errors by facilitating checks and balances. This increases patient safety and limits the risk to the agency. Learn more about the SMART Solution, our implementation process, or get to know other SMART EHR partners.

Acadia-Tigard-Oregon-Team-SMART-EHR-Paperless-Billing-Implementation

Acadia Oregon Implements EHR Paperless Billing and Operations

Acadia Healthcare of Oregon is now using the SMART Solution, a 100% paperless billing, and operations software. Acadia operates 6 CARF Accredited OTP clinics in the state. These locations include Allied Health Services of Portland, Tigard, and Medford, as well as, Willamette Valley Treatment Center. They chose SMART’s EHR for its 100% paperless functionality and ease of use. Additionally, SMART allows them to meet Oregon State Reporting System (MOTS) requirements with fields built into the Fact Sheet. Moreover, MOTS requirements are covered by the new SMARTBridge, which provides a means of securely importing and exporting data.

Acadia-Tigard-Oregon-Team-SMART-EHR-Paperless-Billing-Implementation

Associates of Acadia, Tigard Comprehensive Treatment Center

Industry best practices guide SMART’s EHR implementation approach. The team’s focus is on getting EHR users up and running quickly with a seamless transition. Also, they have a best-fit training approach. A detailed training plan, pre-go-live training, and go-live training schedule keep the teams on track. SMART’s team delivers training in conjunction with the EHR Implementation phase. Acadia Belmont’s Clinical Supervisor Norla said, “The combination of great training skills, communication, the involvement of staff in the training process, sense of humor with common sense made this one of the best training experiences I have had in years.”

A Complete Clinic Management System for Paperless Billing and More

Outsourcing a treatment program’s insurance billing to a third-party traditionally costs more than processing it in-house. SMART’s paperless billing module gives software users the ability to manage the revenue cycle successfully. Beyond Billing, The SMART Solution contains other modules that help increase OTP efficiency. These modules include admissions, dosing, clinic and medical treatment, and drug testing. Learn more about the SMART Solution, our implementation process, or get to know other SMART EHR partners.