Inspired by a history of treatment delivery experience
Over twenty-five years ago, President and CEO David Piccoli, II designed SMART’s electronic health record software to improve operational efficiency and increase ROI at his family-owned network of substance use treatment facilities. It is our history and experience in delivering opioid treatment services while utilizing our own time-tested solution that makes our customizable electronic health record software (EHR) such a great choice. Today, we are pleased to extend our family-centered relationships to our customers and are proud to provide them a superior EHR that has evolved as a result of our extensive clinical experience.
Our timeline
Turning experience into valuable EHR Solutions
Coupled with our experience, we have earned a tremendous breadth of industry expertise by serving substance use treatment programs domestically and internationally; some of who have been partnering with us since our inception. We work hand-in-hand with each treatment provider to customize SMART’s system settings to optimize their efficiency. Our customer’s needs drive development and inspire continuous improvement of our electronic health record software.
Our associates’ clinic-based work experience provides tremendous value to our customers. This first-hand knowledge allows us to be agile in meeting the needs of the substance use treatment facilities we serve. SMART’s team is the perfect complement of technical and treatment industry experts. Our team is comprised of clinical practitioners such as; Program Directors, Administrative Assistants, Billing Specialists, and Clinical Supervisors.
This extraordinary operational knowledge is realized through our solutions, partner services, and support departments. SMART associates understand that the SMART Solution is a critical link to the delivery of high-quality patient services. This is evident in the design and support of the SMART Solution.
At SMART, our relationships go far beyond vendor and customer; it is a partnership. We are committed to continuing our 25-year tradition of partnership into the future.