Aligning with Customers

The primary function of our Marketing and Sales Department is to support our customers success through the strategic development and implementation of new products and programs. They develop and execute branded marketing initiatives and provide alignment of customer related activities through effective communication.

Our Marketing and Sales Team interacts with our customers, prospective customers, vendors, state and federal agencies, and is active in several provider associations including AATOD, ASAP, ABH, and COMPA. This department hub for all communications, including company and customer partnership news, networking, social media, website updates, and product information releases on the SMART Solution.

Ensuring Proficiency

The SMART Training Team is comprised of multidisciplinary experts with over 75 years of combined experience using the SMART Solution in direct care and management roles. Our Team brings a practical expertise in operations, patient advocacy, confidentiality, management reporting, CARF standards, administrative tasks, self-pay and insurance billing, medical functions, and medication dispensing.

Our team works with yours to ensure proficiency in the SMART Solution, enabling you to quickly and efficiently gain a return on your investment in SMART. Training is delivered in user-friendly and easy-to-understand manner.  Our trainers integrate their combined OTP experience into real life examples, which provide a level of comfort and confidence for your associates. We provide web-based, onsite, and follow-up training specific to your needs. From the initial assessment throughout the entire implementation process, the SMART Training Team works hand in hand with your organization to make the transition to SMART seamless.