The Change of an Era – Discovery House


Front facing: Discovery House Clinical Supervisor Phylis Thompson with SMART’s Clinical Services Director Jodi Bither

December 2016, the Discovery House program directors came to SMART headquarters for the final Leadership University. The group of Discovery House clinics is SMART’s longest-standing EHR customer and was managed by SMART until November.  After 24 years of an ongoing collaboration, SMART and Discovery House succeeded in aligning a proprietary EHR product to the daily operations and management of the 19 Discovery House clinics in four different states. The corporate mission and commitment to providing comprehensive, quality, and holistic services for persons affected by addiction have come full circle.

Discovery House remains a leader in Outpatient Treatment and saving lives. SMART contributed to the success of the clinics, and Discovery House served as a window to clinic requirements and challenges. SMART’s President/CEO David L. Piccoli, II said, “It takes great pride and deep emotion to build and lead an organization committed to saving lives… Discovery House has touched so many patients, families, and communities over the years and has always remained true to our core mission.” Year-end 2015 marks the changing of roles in this successful long-term collaboration. Discovery House will proceed under the care and management of the acclaimed network of Acadia Healthcare’ Community Treatment Centers.

Discovery House Program Director Karen DeLeon and SMART’s Director of Performance Improvement, Joe Lapenta

L-R: Discovery House Program Director Karen DeLeon and SMART’s Director of Performance Improvement, Joe Lapenta

This leadership university was a great opportunity for continued support and unity during this transition. On the final day of the gathering, it was evident that the organizations have developed a strong and lasting bond.  SMART looks forward to a continued partnership with Discovery House as a software customer and wish them all the best as they prepare to grow with Acadia.

This move allows us, more than ever before, to be 100% focused on creating and maintaining the best software product available to help our partners operate at the highest level possible. Our team is energized to bring you more of what you love about SMART and will strive to improve where needed with dedicated resources to ensure that you are, not just satisfied, but downright delighted.