Medication Dispensing Software | Time Saving System Now in Ohio


CAAA team with SMART Training Specialist Cassity

SMART is now serving Ohio with medication-dispensing software for opioid treatment. Beyond patient dosing, this EHR is a 100% paperless, complete clinic management system. It provides the functionality for admissions, insurance billing, as well as clinical and medical services.
Community Action Against Addiction (CAAA) chose SMART to streamline their OTP operations. This nonprofit operates OTP, residential, and outpatient services with a caring and supportive staff. “From the CEO through to the security team, this staff cared about their clients,” shared SMART’s Lead Training Specialist Cassity Asher. “Their number one focus was meeting the need of the client and how SMART would help them reach that objective.” Likewise, helping providers focus on patient care is a priority for SMART. After all, SMART was specifically designed to improve efficiencies at their own network of addiction treatment facilities. Today this mission continues with partners like CAAA.

Time-saving systems improve patient care

BillingStaff_ Medication Dispensing Software | Time Saving System Now in Ohio

Charlene (L) and Lera (R), CAAA Billing department

SMART is 100% paperless which is essential to maximizing productivity. It eliminates redundant data entry – an otherwise time-wasting task. Being paperless means all data is within the software and accessible by other team members. To that end, SMART’s EHR organizes information in an easy to find way which saves time and resources.

Similarly, SMART’s clinical and medical modules improve team collaboration and patient care. Real-time treatment data means no more wasted time sorting and searching through paper charts. Everyone is viewing the most current patient data which improves patient safety and reduces risk to the clinic.
Also, medication inventory management in SMART helps staff reduce dosing errors. “Checks and balances” of inventory ensure accuracy. SMART supports medication dispensing, patient check-in queue, dose verification, and all DEA reporting. And customizable templates make gathering and saving important information a smooth and reliable process. Each staff member can clearly see what information is required.
And the Insurance Billing Module simplifies billing and self-pay account management by minimizing data entry. It also includes reporting capabilities to track and manage finances. At implementation, SMART provides system training including a thorough review of this module. CAAA’s Billing Specialist, Charlene shared that “The billing trainer was extremely knowledgeable in training the billing department.”