New Digital Health Record, Acadia Maryland

Cumberland Comprehensive Treatment Center Team during EHR implementation

Fall 2017 marks the beginning of Acadia Healthcare’s switch to a new digital health record software in Maryland. They chose the SMART Solution to improve EHR functionality and billing efficiency at their three Maryland-based OTPs. Acadia’s programs incorporate a variety of treatment techniques into several levels of care. This includes medication-assisted treatment with methadone, Suboxone, Subutex, and Vivitrol.

SMART takes a best-fit approach to implementing their specialized digital health record. Training is an important element of this process. SMART’s team of experts work to deliver the right content at the right time. As a result, their detailed training plan outlining the pre-go-live training and go-live training schedules helping to keep both teams on track. Following the Elkton implementation, Nurse Manager, Patricia C. said “It was wonderful… smooth transition for my Medical Dept. I owe everything to Sandy Silva, our trainer. Sandy was great! Her delivery, knowledge, and personality are outstanding.”

How SMART’s Digital Health Record Improves Efficiency


Elkton Comprehensive Treatment Center team during EHR implementation

The SMART EHR provides automated solutions to address a wide-range of critical business functions. A few examples include, Insurance Billing, Admissions, Clinical & Medical Service Delivery, Incident Report Management, and Quality Control reports. Additionally, opioid treatment programs use SMART’s EHR to communicate real-time treatment data, maintain DEA reporting, and ensure regulatory standards are met.

Furthermore, SMART provides:

  • Centralized Billing
  • Unit- and date-based authorizations
  • HIPAA 837 & 835 EDI files
  • Eligibility verification using HIPAA 270/271
  • Diagnosis and CPT coding at the service level

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