New Electronic Health Record Acadia Washington 

New-Electronic-Health-Record-Washington _Tacoma-going-paperless

Going paperless in Tacoma

SMART’s electronic health record is operating at Acadia Healthcare’s four Washington State locations.  These CARF accredited locations provide outpatient addiction treatment with caring individual and group therapy sessions. Patients also receive recovery support with methadone and Suboxone maintenance.

Acadia chose SMART’s electronic health record for its 100% paperless functionality. This EHR solution is a reliable, secure, and flexible cloud-based paperless software. It improves ease and speed of access to patient records, allowing for increased collaboration amongst treatment team members. Additionally, the billing module helps OTPs maximize revenue by processing insurance billing in-house.  It also enables authorization management, self-pay billing and account management, unit-based fee for service, payment due notifications, and reporting to both cash- and accrual-based accounting.

    Simplifying Electronic Health Record Implementations


    Team during training session

    Following the Spokane, WA implementation, Office Manager Tami said, This was a fantastic training team, great software, and overall very positive experience.”  This is precisely the reaction SMART’s Team strives for in every implementation of the SMART Solution. Being in business for over 25 years and having operated a network of treatment facilities, SMART knows the challenges that can be faced during implementations. That is why SMART has established a thorough and continuously vetted process to ensure that clinics get up and running quickly and efficiently.


    SMART Trainer Sandy with partner at Acadia Tacoma

    Understanding OTPs. Support Matters!

    Truly understanding the unique operational needs of opioid treatment programs, from one state to the next, requires dedication. This dedication ensures that SMART stays current with Partner’s requirements. Ultimately, their needs drive development and inspire continuous improvement.

    SMART upholds this everchanging understanding by providing:

    • Personalized live and on-call support
    • Dedicated account managers to identify solutions
    • Business domain experts who understand clinical operations

      Learn more about the SMART Solution.