It is with heavy hearts we say goodbye to a dear friend and colleague Ricky Froncillo, B.S., LCDS, who passed away April 20, 2018 surrounded by loved ones.
SMART’s electronic health record system is now operating at Acadia’s four CARF Accredited treatment centers in Wisconsin. These clinics are a part of their larger network that provides medically assisted treatment to individuals suffering from addiction. This includes treatment with Methadone, Buprenorphine, Suboxone, and Vivitrol. Their expert staff supports medically assisted treatment with well-rounded therapy sessions.
Electronic Health Record System for Organizational Uniformity
Acadia chose SMART’s electronic health record system to support paperless operations, insurance billing, and to create uniformity across their network. For enterprise organizations uniformity is crucial. With SMART’s cloud-based EHR storage of all clinic’s information is in one place. By doing this, establishment of corporate model and forms, services, and reporting is made easy. And, insurance, self-pay account management, and reporting functions are simplified with data-entry-free billing.
Simplifying Transitioning – New Electronic Health Record System
Moving to a new EHR can be challenging. Many of our Training Team members have experience working within clinics. They understand the challenges faced every day. Because of this, they are passionate about making transitioning as hassle-free as possible. Acadia Clinical Supervisor, Quillan, shared that, “The Trainers were very personable, professional, and knowledgeable. We enjoyed working with them, their experience and mastery of the system was evident and their ability to present the information in meaningful and understandable terms was remarkable. We especially appreciate their patience and willingness to work with us individually and walk us thru the steps, in some cases repeatedly, until we were comfortable, and their use of humor as a teaching tool and patience made learning a new system much easier. They were very approachable and were able to answer every question asked of them. Amazing team…”
Operation HOPE (Heroin Opiate Prevention Effort) of Waterville, ME is slated to commence in January 2017. Waterville Police is partnering with PAARI (Police Assisted Addiction Recovery Initiative), Kennebec Valley Community Action Program, Maine General Health, Healthy Northern Kennebec and Discovery House / Acadia Healthcare to increase the accessibility of treatment. The hope is that it will increase the likelihood that people will seek out treatment.
This treatment-focused program will help those suffering from opioid addiction. It will allow citizens to walk into the police department to seek help with their addiction. And they can do so without fear of arrest if they are willing to enter treatment. Next, they will receive a screening for eligibility and may even be qualified for payment assistance.
Partnering with Discovery House
As one participating Operation HOPE treatment center, Discovery House will work with officials to provide services for affected individuals in the region of Central Maine. After 28 years in operation, this CARF Accredited treatment center is poised to provide the range of services needed to combat the opioid epidemic. They offer counseling, medication maintenance, clinical and medical evaluations, as well as aftercare planning.
According to the CDC, 78 Americans die every day from an opioid overdose. Moreover, in 2015 alone, 272 people died from drug overdoses in Maine. Ideally, early education or diversion programs would be enough to slow this growing problem. However, the reality is that the approach needs to be multifaceted with a strong focus on treatment and recovery.
Glenwood Life Counseling Center, which provides compassionate addiction treatment and prevention services, is now partnering with SMART for their EHR needs. They chose SMART for our reputation of great partner service. This partnership also supports their need to to move to a 100% paperless treatment facility. Moreover, our optional billing feature provides them the ability to eliminate the need to outsource their insurance billing.
SMART provides automated solutions to address the critical business functions of opioid treatment programs. This includes, insurance billing, admissions, clinical and medical service delivery, incident report management, and quality control reports. These EHR capabilities empower treatment providers, like Glenwood Life, to deliver exceptional care with efficiency.
SMART’s training team recently visited their Baltimore, MD clinic to provide EHR training to their staff. Following the training, Executive Director Lillian Donnard said “Michael (SMART’s Implementation Director) was great both as a SMART trainer and as an inspiring leader.” CFO Frank Satterfield added that, “Michael seems to know almost everything there is to know about SMART and is able to convey this to the users. He is patient and very direct which we needed. His familiarity with CARF and how to run a program is very helpful. This was an excellent training.”
About Glenwood Life Counseling Center
Glenwood Life is a CARF-certified ambulatory opioid-agonist treatment program. This Baltimore Maryland based substance abuse treatment and prevention services organization was established in 1971. They work to medically stabilize their patients allowing them to more readily engage in recovery and rehabilitation processes. It is also their mission to respectfully deliver quality medication assisted treatment to those affected by addiction. Learn more
Discovery House, The Center of Recovery and Hope, has been treating individuals affected by opioid addiction since 1989. As CARF-accredited facilities, they serve Maine, Rhode Island, Pennsylvania and Utah providing a wide range of recovery services including medication assisted treatment, counseling and aftercare planning.
On behalf of everyone here at SMART, we would like to congratulate our long-standing partner, Discovery House, on the opening of their newest location in Mechanicsburg, PA.
For years, we have seen their dedication to helping patients succeed and fostering the community awareness that brings them to the level of a trusted recovery resource in the areas that they serve.
With nineteen locations in four states, Discovery House is poised to continue providing the personalized patient care and recovery services that they are known for… while extending their outreach even further.
SMART proudly provides a complete substance abuse EHR to New Era Rehabilitation Center, Inc. This a private comprehensive substance abuse treatment facility specializes in methadone maintenance substance abuse treatment.
New Era was founded in 2002 and is made up of two facilities, located in Bridgeport and New Haven, Connecticut. They take pride in treating their patients with respect, compassion, and fairness while facilitating positive health outcomes and behavioral changes. NERC is licensed by the Connecticut Department of Public Health, the Center of Substance Abuse Treatment, and is accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). The New Haven facility is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF).
Lead by former Kansas City Chief Fullback Bill Okwuosa, the agency is seeking to move to a paperless chart which allows their programs in Bridgeport and New Haven, CT to efficiently communicate and monitor critical business functioning. After carefully reviewing other software demonstrations from various other vendors, the team at New Era Rehabilitation Center chose SMART EHR Software. The whole SMART Team is honored and thankful that New Era has chosen SMART Software. Learn more about New Era Rehabilitation Center, Inc.