SMART EHR Vendor Partners

Medication-assisted substance abuse treatment providers

SMART partners with OTPs to streamline operations and improve patient care. From admissions to dosing, this EHR software enables advanced automation and customizable reports. For example, the automated medication dispensing feature reduces dosing errors. As a result, patients’ safety increases, limiting risk to the agency. Also, SMART’s cloud-based EHR is powered by Amazon Web Services (AWS). This hosting solution is HIPAA compliant and helps providers maintain protected health information. Learn more about our EHR vendor partnerships in the articles below.


 

Tag Archive for: EHR Vendor Partners

Addiction Treatment EHR Supports Narcan Training Providers

Addiction Treatment EHR Supports Narcan Training ProvidersAs an addiction treatment EHR opioid treatment programs, SMART Management, Inc. is proud to support life-saving recovery initiatives like Narcan training. Our partners deliver treatment services like counseling and medication-assisted treatment. Unfortunately, sometimes, individuals succumb to opioid addiction. This is when other measures, like the delivery of Narcan, are necessary to save lives.

Increasing Narcan availability

Narcan (naloxone) blocks or reverses the effects of opioid medication, including extreme drowsiness, slowed breathing, or loss of consciousness…(Narcan) is used to treat a narcotic overdose in an emergency situation.“¹ The availability of this life-saving drug is increasing state-by-state as communities are desperately trying to catch up with the startling number of overdose deaths. The availability of Narcan is no longer limited to hospital ERs. Because of the increase in demand, availability has extended to police, emergency response professionals, school clinics, and even to those who know someone who is addicted and at risk. However, Narcan training is needed for those seeking the ability to carry and administer this drug.

Staten Island University Hospital, Montefiore, and Boston Public Health are just a few addiction treatment facilities that have taken that crucial extra step and are offering certified overdose prevention training, via Narcan, to their communities. Attendees learn how to identify the signs of overdose and how to administer Narcan. Finally, after training, they will receive a free rescue kit. ²,³

If you or someone you know wants to learn about overdose prevention and Narcan training, please visit SAMHSA’s website.

Are You and Opioid Addiction Treatment Provider?

SMART partners with OTPs to streamline operations and improve patient care with a complete clinic management system. Interested in transitioning your services to a paperless, secure, and cloud-based EHR? Contact us today or get to know more of SMART’s EHR vendor partners.

 

 

1.) https://www.drugs.com/mtm/narcan.html

2.) https://www.brandywinecounseling.com/

3.) https://www.bphc.org/whatwedo/Recovery-Services/prevention/Pages/Narcan-Program.aspx

4.) http://www.siuh.edu/Events-Calendar/Event-Details.aspx?Event=647

5.) http://www.samhsa.gov/medication-assisted-treatment/treatment/naloxone

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Polaris Chooses EHR Vendor for Paperless Operations

Polaris Renewal Services, Inc. completed their transition to the paperless EHR vendor, SMART Management, Inc. Located in Perryopolis, PA, this private SAMHSA-Certified clinic serves the community with counseling and recovery services.  Their expert staff treats nearly 400 patients daily, with a focus on substance abuse treatment with methadone maintenance.

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Nurse Manager, Nikki with SMART Trainer Amy

Polaris chose the SMART Solution for its 100% paperless operations. SMART Trainer Sandy said, “They were really happy to finally go paperless. Everyone was excited to find out how much time they would actually save.” More than just paperless, SMART’s complete clinic management system increases efficiencies through automation. It automates required services, patient check-in, medication dispensing, and nursing notifications. Furthermore, as a cloud-based tool, this EHR provides access to patient treatment data with ease and security. Medical, clinical, and insurance records carefully designed and encrypted for HIPAA compliance, secure patient information.

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Polaris team during SMART’s EHR Implementation

Program Director, Valerie commented after their implementation, “The trainers were amazing! They exceeded our expectations. The trainers were professional, extremely knowledgeable, and patient. They addressed every question that we had and explained the training material thoroughly. They made this process such an enjoyable experience and alleviated all concerns of the staff. We can’t say enough good things about the training team.” 

An EHR Vendor for OTPs

Some EHR vendors can handle the unique workflow of OTPs, but few are built specifically for that purpose. SMART’s EHR streamlines operations in opioid treatment programs with modules designed for opioid treatment workflows.

Twenty-five years ago, President and CEO David Piccoli, II designed The SMART Solution to improve operational efficiency and increase ROI at his family-owned network of substance use treatment facilities. This EHR continues to evolve as a result of SMART’s extensive clinical experience and tremendous breadth of industry expertise. It is this history and experience in delivering opioid treatment services while utilizing their time-tested solution that makes this customizable EHR such a great choice. Learn more or get to know more of SMART’s EHR partners.

 

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Opioid Treatment Program Expansion

Methadone-Maintenance-Program-Expansion-Tadiso-IncorporatedTadiso Incorporated is expanding its opioid treatment program with a $1.5 million renovation. This change is in response to the growing amount of patients they treat. As the single largest medication-assisted treatment facility in Pennsylvania, Tadiso now serves over 1,000 individuals in the Pittsburg area.  

The renovation will include six dispensing stations for patient dosing. Also, to lessen patient wait times, they are creating a new state-of-the-art lobby with several kiosks, intake stations, private offices, and bathrooms for drug screen collection. Another great feature is a comfortable waiting area, which includes a complimentary coffee bar for patients.

Opioid Treatment Program Becomes Center of Excellence

Becoming a Center of Excellence in 2016 is also a contributing factor in their ongoing growth. They achieved this status by ensuring their patients stay in treatment, receive follow-up care, and have community support. Furthermore, they provide treatment that integrates behavioral and primary care using a team-based and “whole person” focus. This includes their wellness program and mentor recovery support program. Patients in the Recovery Support Program are also apart of “Ring for Recovery.” This program gives patients a mobile phone to ensure contact is regularly maintained with their mentor. 

tadiso methadone maintenance program logoWhat’s The Connection?

Tadiso Incorporated is a SMART Partner, using our paperless EHR since 2012. The SMART Solution empowers OTPs and methadone maintenance programs to deliver quality patient care with efficiency. SMART’s team is proud to serve Tadiso’s growing needs and congratulates them on their continued success.

Get to know more of SMART’s EHR partners.

 

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EHR for Addiction Treatment Proudly Serving SSTAR

Passionate About Treatment AND Prevention  

EHR for Addiction Treatment Proudly Serving SSTAR

SMART proudly serves SSTAR, since 2010, with a specialized EHR for addiction treatment. This Massachusetts-based non-profit health care agency provides life-saving services to individuals affected by addiction. Beyond treatment, they are also passionate about prevention services. For the past several years, SSTAR has tried to create the space to accommodate the delivery of those services. Unfortunately, the city rejected its previous two building permits. If the city approves permitting is in the future, this would allow them to provide prevention services and other educational efforts. The growing demand for these services at their other locations spurred this undertaking. Learn more about SSTAR 

Narcan Helps, But Only So Much

The overdose-reversing drug Narcan is saving lives every day. Firefighters in Taunton have been trained to administer Narcan. Unfortunately,  “Some of the fatal deaths in town have been people that were revived with Narcan before, successfully, and then they ended up OD’ing,” according to Tim Bradshaw, chief of the Taunton Fire Department. This is the very nature of addiction.

This is why many approaches are so critical. Strategies like SSTAR’s increasing prevention, treatment, and recovery services makes help available to people no matter where they are in their journey towards recovery. Prevention and recovery with companies like SSTAR make support available to people no matter where they are in their recovery.

Technology in Addiction Treatment 

Since 1991, SMART’s EHfor addiction treatment helps trusted providers like SSTAR streamline care delivery. From admissions, medication dosing, clinical services to patient discharge, this cloud-based software simplifies daily tasks with advanced automation.  

The SMART Solution is powered by Amazon Web Services (AWS), a trusted and secure HIPAA compliant cloud hosting platform. AWS helps covered entities subject to HIPAA regulations process securely maintain, and store protected health information. Moreover, this hosting platform is scalable to the growing needs of treatment programs. 

Get to know more of SMART’s EHR partners.

 

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Addiction Treatment Center Opens Paperless Office

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Program Director, Kelli Hood (right) with Clinical Supervisor, David Thomas (left)

A new addiction treatment center is now open as a paperless office in Shelbyville, Kentucky. This Acadia clinic uses SMART’s EHR as their complete clinic management system. SMART trainers and Shelbyville associates set-up the clinic’s operational workflow during this implementation. Clinical Supervisor, David Thomas, shared his experience with our onsite trainer. “Sandy has been wonderful!!! I would very much recommend her, and would absolutely work with her again!”

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Lobby at Shelbyville Comprehensive Treatment Center

A Network of Paperless Offices

SMART is proud to partner with Acadia since 2013 and has been the software of choice, since 1992, for clinics now under their management. Our EHR grows with their network as they continue to expand and transition locations. It helps to create consistency across the board by centralizing and storing information in one place. This software is particularly beneficial for managing large addiction treatment center networks.

A Powerful Platform

Amazon Web Services (AWS) powers SMART’s new EHR platform. Hundreds of thousands of businesses, operating in 190 countries trust AWS for their operational needs.  This HIPAA compliant cloud storage provides real-time redundant data backups and 99.995% uptime. This platform protects private clinics and networks from data loss. And Amazon’s virtual private cloud (VPC) enables network isolation. Moreover, AWS allows SMART to isolate portions of partner networks for configuration in specific areas. Learn more about the SMART Solution, our implementation process, or get to know other SMART EHR partners.

 

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Digital Health Records Upgrade Alaska | Smart Management

Digital Health Records Upgrade Alaska

Training session with SMART

Anchorage Comprehensive Treatment Center upgraded its digital health records. They chose SMART’s EHR for paperless operations and billing efficiency. This digital health records software improves the workflow of opioid treatment programs through automation. Acadia’s doctors, counselors, and nurses provide treatment to individuals affected by addiction. This includes morphine, prescription pain medications, and heroin. They treat patients with a combination of therapy and medication-assisted treatment.

How This Digital Health Records Software Streamline OTPs

SMART’s EHR helps streamline processes from the first time a patient calls until discharge. For example, it organizes new patient inquiries. This enables a smooth transition from patient screening, to wait-listing, or referral to another agency. And the assessment tool collects all data elements to meet state and modality requirements.

Digital Health Records Upgrade Alaska_SMART EHR for OTPsAdditionally, the integrated billing module simplifies third-party billing such as insurance eligibility, drug formularies, billing, payment plans, co-payment, and account management. It also maximizes revenue and decreases data entry. By automating essential tasks, clinicians, counselors, and doctors can spend more time on what matters most; patient care.

About SMART

SMART is proud to partner with Acadia since 2013 and has been the software of choice, since 1992, for clinics now under their management. As their network of treatment facilities grows, SMART’s EHR grows with them. This complete clinic management system has state-specific modules to satisfy local requirements. SMART’s EHR operates in several countries and 28 states and territories. Learn more about the SMART Solution, our implementation process, or get to know other SMART EHR partners.

 

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New electronic health record system, ACADIA Wisconsin 

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Madison staff with SMART Trainer

SMART’s electronic health record system is now operating at Acadia’s four CARF Accredited treatment centers in Wisconsin.  These clinics are a part of their more extensive network that provides medically assisted treatment to individuals suffering from addiction.  Medications include treatment with Methadone, Buprenorphine, Suboxone, and Vivitrol. Their expert staff supports medically assisted treatment with well-rounded therapy sessions.

Electronic Health Record System for Organizational Uniformity

Acadia chose SMART’s electronic health record system to support paperless operations, insurance billing, and to create uniformity across their network. For enterprise organizations uniformity is crucial. With SMART’s cloud-based EHR storage of all clinic’s information is in one place. By doing this, the establishment of a corporate model and forms, services, and reporting is made easy. And, data-entry-free billing simplifies insurance, self-pay account management, and reporting functions.

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10th Street Team with Trainer Sandy

Streamlining Transitioning – New Electronic Health Record System

Moving to a new EHR can be challenging. Many of our Training Team members have experience working within clinics. They understand the challenges faced every day. Because of this, they are passionate about making a transition as hassle-free as possible. Acadia Clinical Supervisor, Quillan, shared that, “The Trainers were very personable, professional, and knowledgeable. We enjoyed working with them, their experience and mastery of the system were evident, and their ability to present the information in meaningful and understandable terms was remarkable. We especially appreciate their patience and willingness to work with us individually and walk us thru the steps, in some cases repeatedly, until we were comfortable, and their use of humor as a teaching tool and patience made learning a new system much easier. They were very approachable and were able to answer every question asked of them. Amazing team…”

Learn more about the SMART Solution, our implementation process, or get to know other SMART EHR partners

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SSTAR Investigates Injectable Buprenorphine

SSTA- Investigates-Injectable-BuprenorphineIn addition to being a trusted addiction treatment services provider, Fall River-based Stanley Street Treatment and Resources Inc. ( SSTAR ) has been engaging in addiction research projects for many years and is now helping to vet the next generation of medication-assisted treatment (MAT). SSTAR is investigating the safety and efficacy of injectable buprenorphine. This medication could potentially eliminate the need for daily visits to the clinic to receive doses. Patients who are eligible to participate in this pharmaceutical study will receive free buprenorphine treatment for up to 6 months and individualized weekly counseling. SSTAR’s Dr. Baily pointed out in a recent article that, “Access to cutting edge care through research is especially important to the uninsured and underinsured population by making access to treatment and medication easier and available at little to no cost to participants.”

Since 2002, Buprenorphine is approved for the treatment of pain and opioid addiction in the form of tablets and film. According to the Substance Abuse and Mental Health Services Administration (SAMHSA), the properties of buprenorphine help to:

  • Lower the potential for misuse
  • Diminish the effects of physical dependence on opioids, such as withdrawal symptoms and cravings
  • Increase safety in cases of overdose

One manufacturer, Braeburn Pharmaceuticals and Camurus recently entered into Phase 2 of their study of CAM2038, weekly and monthly subcutaneous buprenorphine injections. Behshad Sheldon, President, and CEO, Braeburn Pharmaceuticals said, “Our goal is to provide a suite of best-in-class, long-acting treatment options tailored to the individual needs of patients suffering from opioid dependence and chronic pain.”

Read more in the article by Dr. Genie Bailey of SSTAR or get to know more of SMART’s EHR partners.

 

Albert Einstein College of Medicine

Electronic Patient Record for Addiction Treatment in NY

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photo credit: Pixabay

Albert Einstein College of Medicine partners with SMART Management for Electronic Patient Record Management. SMART’s EHR facilitates their needs with a clinical operations software package. Einstein is one of the nation’s premier institutions for medical education, basic research, and clinical investigation. Further, they operate six community health centers in addition to the University Hospital and treat approximately 3200 patients per year.albert einstein college of medicine

Paul LeBeau, SMART’s VP of Software, stated, “We are extremely pleased to have this association with the prestigious Albert Einstein group. The addition of Primary Care to our SMART paperless clinic package enables us to become even more useful in medical treatment.”

More than an electronic patient record

The SMART Solution, a 100% paperless EHR, is a complete clinic management system for OTPs.  This EHR helps opioid treatment programs become some of the most effective and efficient treatment providers in the industry. The SMART Solution provides the functionality to enable; increased admissions, streamlined-dosing, improved team collaboration, accelerated test results, and maximized revenue. SMART Partners also benefit from the reliability, security, and cost savings associated with this EHR.

 

Moreover, EHR users receive personalized live and on-call support 24/7/365. SMART’s knowledgeable Support Team provides services personalized to customer needs. Additional services include training, CARF audit preparation, network management, system administration, and custom development.  Learn more or get to know more of SMART’s EHR partners.

 

Addiction Treatment EHR Software Welcomes Washington Clinics

SMART Trainer Cassity with Grays Harbor Associate - Addiction Treatment EHR Software Welcomes Washington Clinics

SMART Trainer Cassity with Grays Harbor Associate

SMART’s Addiction Treatment EHR Software is now operating at Acadia Healthcare’s six Washington State locations.  These CARF accredited sites provide outpatient treatment with caring individual and group therapy sessions. Patients can also receive recovery support with methadone and Suboxone medication-assisted treatment.

Acadia chose SMART’s electronic health record for its 100% paperless functionality. This EHR solution is a reliable, secure, and flexible cloud-based paperless software. It improves ease and speed of access to patient records, allowing for increased collaboration amongst treatment team members. Additionally, the billing module helps OTPs maximize revenue by processing insurance billing in-house.  It also enables authorization management, self-pay billing and account management, unit-based fee for service, payment due notifications, and reporting to both cash- and accrual-based accounting.

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    Going paperless in Tacoma

    Simplifying Electronic Health Record Implementations

    Following the earlier Spokane, WA implementation, Office Manager Tami said, This was a fantastic training team, great software, and overall very positive experience.”  This reaction is precisely what SMART’s Team strives for in every implementation of the SMART Solution. Being in business for over 25 years and having operated a network of treatment facilities, SMART knows the challenges that can occur during implementations. That is why SMART has established a thorough and continuously vetted process to ensure that clinics get up and running quickly and efficiently.

    Support for Clinics using Addiction Treatment EHR Software

    Genuinely understanding the unique operational needs of opioid treatment programs, from one state to the next, requires dedication. This commitment ensures that SMART stays current with Partner’s requirements. Ultimately, their needs drive development and inspire continuous improvement.

    SMART upholds this everchanging understanding by providing:

    • Personalized live and on-call support
    • Dedicated account managers to identify solutions
    • Business domain experts who understand clinical operations