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8-great-security-benefits

8 Security Benefits | Cloud-Based EHR for Substance Abuse

8-great-security-benefits

Data security in substance abuse treatment is serious business. Fortunately, SMART’s Cloud-Based EHR complies with HIPAA’s security rule, which requires specific protections to safeguard patient electronic health record information. Our EHR Platform – powered by AWS – builds in these safeguards and AWS adheres to all HIPAA protocols. Moreover, world-class companies like Adobe Systems, Siemens, Expedia, and Netflix rely on AWS. However, this cloud infrastructure is impossible to replicate for on-premises software users. We know there are concerns when considering a move to a cloud-based EHR. But many of these concerns are addressed by the inherent advantages of the platform. Below is a list of security benefits that can add value and give organizations peace of mind.

Top Security Advantages of SMART’s Cloud-Based EHR Platform

  1. Audit Controls  Maintains audit logging for all data assets to detect inappropriate access, tracking unauthorized disclosures, measuring performance problems, detecting intrusion attempts, and for the support of investigations.
  2. Data Integrity Controls – Includes a complete set of HIPAA policies for administrative controls. These include physical protections, staff training, and maintaining a “culture of security.”
  3. Malware Protection – Employs multiple layers of protection throughout our on-premises systems and AWS cloud presence.
  4. Encryption – Encrypts all protected health information (PHI) to the NIST AES-256 standard or better. This occurs at-rest as well as in motion within SMART’s AWS Cloud presence.
  5. Backup & Data Storage – Provides point-in-time recovery for cloud-based customers. In the unlikely event that a database restore is necessary, the latest backup is no older than 7 minutes with the next-oldest full database backup being from the previous night. We maintain one year of daily database backups and migrate older backups to the AWS Glacier for long-term retention. Specific data is retrievable from any of the available backup copies. (A fee applies for this service)
  6. Automatic Logoff – Configurable auto-logoff feature in compliance with this HIPAA rule.
  7. Security Incidents – Comprehensive procedures to detect and respond to security incidents. A HIPAA-compliant detailed breach analysis and reporting process support our systems.
  8. Contingency Operations – Adheres policies and procedures for responding to emergencies and disasters. This process focuses on helping you to regain access to your software and data quickly.

    As you can see, SMART’s Cloud provides significant advantages and tremendous value. Clinics gain confidence in data security and accessibility allowing them to focus on operations and patient care. Learn more about SMART’s Cloud-Based EHR Software.

    SMART-EHR-Implementation-at-Polaris-Renewal-Services

    Polaris Chooses EHR Vendor for Paperless Operations

    Polaris Renewal Services, Inc. completed their transition to the paperless EHR vendor, SMART Management, Inc. Located in Perryopolis, PA, this private SAMHSA-Certified clinic serves the community with counseling and recovery services.  Their expert staff treats nearly 400 patients daily, with a focus on substance abuse treatment with methadone maintenance.

    SMART-EHR-Implementation-at-Polaris-Renewal-Services

    Nurse Manager, Nikki with SMART Trainer Amy

    Polaris chose the SMART Solution for its 100% paperless operations. SMART Trainer Sandy said, “They were really happy to finally go paperless. Everyone was excited to find out how much time they would actually save.” More than just paperless, SMART’s complete clinic management system increases efficiencies through automation. It automates required services, patient check-in, medication dispensing, and nursing notifications. Furthermore, as a cloud-based tool, this EHR provides access to patient treatment data with ease and security. Medical, clinical, and insurance records carefully designed and encrypted for HIPAA compliance, secure patient information.

    Polaris-Renewal-Services-Team-during-SMART-EHR-Software-Implementation

    Polaris team during SMART’s EHR Implementation

    Program Director, Valerie commented after their implementation, “The trainers were amazing! They exceeded our expectations. The trainers were professional, extremely knowledgeable, and patient. They addressed every question that we had and explained the training material thoroughly. They made this process such an enjoyable experience and alleviated all concerns of the staff. We can’t say enough good things about the training team.” 

    An EHR Vendor for OTPs

    Some EHR vendors can handle the unique workflow of OTPs, but few are built specifically for that purpose. SMART’s EHR streamlines operations in opioid treatment programs with modules designed for opioid treatment workflows.

    Twenty-five years ago, President and CEO David Piccoli, II designed The SMART Solution to improve operational efficiency and increase ROI at his family-owned network of substance use treatment facilities. This EHR continues to evolve as a result of SMART’s extensive clinical experience and tremendous breadth of industry expertise. It is this history and experience in delivering opioid treatment services while utilizing their time-tested solution that makes this customizable EHR such a great choice. Learn more or get to know more of SMART’s EHR partners.

     

    sstar-prevention-services

    EHR for Addiction Treatment Proudly Serving SSTAR

    Passionate About Treatment AND Prevention  

    EHR for Addiction Treatment Proudly Serving SSTAR

    SMART proudly serves SSTAR, since 2010, with a specialized EHR for addiction treatment. This Massachusetts-based non-profit health care agency provides life-saving services to individuals affected by addiction. Beyond treatment, they are also passionate about prevention services. For the past several years, SSTAR has tried to create the space to accommodate the delivery of those services. Unfortunately, the city rejected its previous two building permits. If the city approves permitting is in the future, this would allow them to provide prevention services and other educational efforts. The growing demand for these services at their other locations spurred this undertaking. Learn more about SSTAR 

    Narcan Helps, But Only So Much

    The overdose-reversing drug Narcan is saving lives every day. Firefighters in Taunton have been trained to administer Narcan. Unfortunately, “Some of the fatal deaths in town have been people that were revived with Narcan before, successfully, and then they ended up OD’ing,” according to Tim Bradshaw, chief of the Taunton Fire Department. This is the very nature of addiction.

    This is why many approaches are so critical. Strategies like SSTAR’s increasing prevention, treatment, and recovery services makes help available to people no matter where they are in their journey towards recovery. Prevention and recovery with companies like SSTAR make support available to people no matter where they are in their recovery.

    Technology in Addiction Treatment 

    Since 1991, SMART’s EHfor addiction treatment helps trusted providers like SSTAR streamline care delivery. From admissions, medication dosing, clinical services to patient discharge, this cloud-based software simplifies daily tasks with advanced automation.  

    The SMART Solution is powered by Amazon Web Services (AWS), a trusted and secure HIPAA compliant cloud hosting platform. AWS helps covered entities subject to HIPAA regulations process securely maintain, and store protected health information. Moreover, this hosting platform is scalable to the growing needs of treatment programs. 

    Get to know more of SMART’s EHR partners.

     

    HIPAA-Compliant-Cloud

    HIPAA Compliant Cloud Storage for OTPs

    HIPAA-Compliant-Cloud

    SMART’s EHR hosting platform for opioid treatment programs features HIPAA compliant cloud storage powered by Amazon Web Services (AWS) to increase efficiency, safely. AWS helps covered entities subject to HIPAA regulations process, maintain, and store protected health information. Interested? Request a demo.

    What You Can Expect from HIPAA Compliant Cloud Storage

    Improves efficiency 

    Amazon Web Service (AWS) offers a broad set of global services. These include computing, storage, database, analytics, application, and deployment services. This helps organizations move faster, lower IT costs, and scale applications. Moreover, AWS is a trusted and proven solution used by hundreds of thousands of business, operating in 190 countries. Incorporating this technology enables SMART to deliver the most powerful EHR solution yet.

    HIPAA-compliant-cloud-storage-efficiency

    It also improves the speed and performance of dosing and reports by enabling simultaneous read/write processes to occur across multiple replicated endpoints.


    “I love the fact that the billing on Monday is incredibly fast. I mean unbelievably! Tasks that usually take 15-20 minutes now take under a minute!”

    Deb R., Acadia Billing Manager

    Enhances data protection

    SMART’s new cloud also leverages Amazon Aurora, a database engine that delivers high-performance and reliability with real-time redundant backups and 99.995% uptime. Moreover, recovery from physical storage failures is transparent, and instant failover typically requires less than 30 seconds. Aurora’s storage is fault-tolerant and self-healing. Amazon continuously backs up six copies of your data and replicates them across three availability zones.

    Boosts security 

    HIPAA-compliant-cloud-security

    Amazon Aurora also provides SMART’s EHR users multiple levels of database security. The first level is network isolation using Amazon’s virtual private cloud (VPC). Access controls and boundaries from other networks in the AWS Cloud protect Amazon’s VPC. They closely resemble a traditional network that you would operate in your own data center with the benefit of the scalable infrastructure of AWS. Next is encryption-at-rest using keys you create and control through AWS Key Management Services (KMS).

    Lastly, the encryption of data in transit using SSL. On an encrypted Amazon Aurora instance, data in the underlying storage is encrypted as are the automated backups, snapshots, and replicas in the same cluster.

    Increases scalability

    HIPAA-compliant-cloud-scalability

    SMART’s shift to the highly-scalable, fully-managed AWS cloud database affords partners several advantages. Such as exclusive access to the latest developments like the SMARTBridge™. It also saves on operational costs by decreasing the need for equipment upgrades, IT resources, and EHR updates. Learn more about SMART’s Cloud-Based EHR Software.

     

    AATOD 2012 SMART management, inc

    Thank You for Joining Us!

    It was a pleasure to see every one of you at this year’s AATOD Conference.  I am very pleased that many of you were able to take the time out of your busy conference schedules to visit with me and spend time with some of the SMART Team.

    As always, our interactions with you were not only enjoyable, but extremely insightful. The SMART Team always appreciates the opportunity to spend one-on-one time discussing your needs and learning more about your unique experience with our software or our services.

    In Reflection

    AATOD Booth

    SMART ‘s New Booth!

    We were encouraged to hear that our key areas of focus in the booth were a clear reflection of your expressed needs as a SMART customer.  We recognize that our customers face certain challenges and we are ready to provide solutions that exceed your expectations in the following areas:

    Dianne & David Piccoli Sr. enjoying another great AATOD

    Dianne & David Piccoli Sr. enjoying another great AATOD

    AATOD Highlights

    • SMART’s 20th Anniversary Celebration!
    • New branding and booth reveal.
    • Customer appreciation cocktail party held at the Stratosphere, hosted with Clinical Science and VistaPharm. This was bigger than any AATOD Party to date!
    • Grand prize customer gift giveaway; congratulations to Tadiso Incorporated!

    Left to right: Richard Froncillo- Director of Patient Advocacy & Peter Morris- COO

    Left to right: Richard Froncillo- Director of Patient Advocacy & Peter Morris- COO

    We are very excited for all of the feedback that we received about our new SMART branding, booth and product offerings.

    I would like to encourage all of our SMART Partners to continue to give us feedback about our company and your specific needs. After all, your needs drive our goals for continuous improvement and customer delight.

    We look forward to seeing you again in Philadelphia for AATOD 2013!

    Sincerely,

    David L. Piccoli, II

    CEO / President