Medication Dispensing Software | Time Saving System Now in Ohio


CAAA team with SMART Training Specialist Cassity

SMART is now serving Ohio with medication-dispensing software for opioid treatment. Beyond patient dosing, this EHR is a 100% paperless, complete clinic management system. It provides the functionality for admissions, insurance billing, as well as clinical and medical services.
Community Action Against Addiction (CAAA) chose SMART to streamline their OTP operations. This nonprofit operates OTP, residential, and outpatient services with a caring and supportive staff. “From the CEO through to the security team, this staff cared about their clients,” shared SMART’s Lead Training Specialist Cassity Asher. “Their number one focus was meeting the need of the client and how SMART would help them reach that objective.” Likewise, helping providers focus on patient care is a priority for SMART. After all, SMART was specifically designed to improve efficiencies at their own network of addiction treatment facilities. Today this mission continues with partners like CAAA.

Time-saving systems improve patient care

BillingStaff_ Medication Dispensing Software | Time Saving System Now in Ohio

Charlene (L) and Lera (R), CAAA Billing department

SMART is 100% paperless which is essential to maximizing productivity. It eliminates redundant data entry – an otherwise time-wasting task. Being paperless means all data is within the software and accessible by other team members. To that end, SMART’s EHR organizes information in an easy to find way which saves time and resources.

Similarly, SMART’s clinical and medical modules improve team collaboration and patient care. Real-time treatment data means no more wasted time sorting and searching through paper charts. Everyone is viewing the most current patient data which improves patient safety and reduces risk to the clinic.
Also, medication inventory management in SMART helps staff reduce dosing errors. “Checks and balances” of inventory ensure accuracy. SMART supports medication dispensing, patient check-in queue, dose verification, and all DEA reporting. And customizable templates make gathering and saving important information a smooth and reliable process. Each staff member can clearly see what information is required.
And the Insurance Billing Module simplifies billing and self-pay account management by minimizing data entry. It also includes reporting capabilities to track and manage finances. At implementation, SMART provides system training including a thorough review of this module. CAAA’s Billing Specialist, Charlene shared that “The billing trainer was extremely knowledgeable in training the billing department.”

Paperless Health Records vs. 100% Paperless Health Records

Paperless-Health-Records-vs.-100%-Paperless-Health-RecordsThe difference between having paperless health records and being 100% paperless can be game-changing. Being 100% paperless means, there are ZERO physical patient charts or paper forms. You process every document in your clinic electronically. However, if your staff documents everything on paper and then scans it into the patient chart, you may be considered “paperless,” but not 100% paperless. Whether you are partially paperless or are considering going paperless, it’s important to understand how to get the most out of your paperless operations.

What is holding you back from having 100% paperless health records? 

Paperless-Health-Records_Prepare for-disasters with-automatic-backupsAccess and outage concerns  

Often there is a fear of not being able to access patient charts when the power is out, or a system is down. Additional safeguards need to support your EHR (electronic health record). For clinics to run at optimal efficiency, even during emergencies, you should have protective measures in place. These changes could increase your operational expenditures, but they also reduce the possibility of an outage.  

Important considerations with paperless health records:  

Establish more than one internet network connection. In many cases you can virtually bond these connections together. If one were to go down the other(s) would still be available to keep you connected. 

Have a back-up generator. In nearly all scenarios, your operations will cease without power. For this reason, you should secure a generator for the most critical aspects of your paperless health records operations. 

Hardware inevitably fails, often at the worst possible times. SMART’s cloud solution takes your hardware concerns off the table. SMART operates a fully-redundant Amazon Web Services (AWS) cloud environment which leverages layer upon layer of redundant technology. Failures are drastically reduced when the above measures are taken.

Prepare for disasters with automatic backups. As a 100% paperless chart, SMART’s cloud-based software holds all data. The backup is run every 30 seconds, therefore reducing the risk of data loss.  Having owned and operated clinics in the past, SMART is intimately familiar with what can happen if a clinic experiences a fire or other disaster. Had we not been paperless, electronic, and automatically backed-up we could have lost access to crucial information.

Risks cannot be eliminated but they can be managed. Be proactive and understand what measures can help to prevent adverse consequences. By doing so, your organization will greatly mitigate risk of data failure in emergency situations. Even potential risks can be identified before an emergency happens by analyzing and understanding the dangers associated. As a result, you ensure accessibility to your EHR/paperless chart.

Equipment investment 

Another deterrent to migrating 100% to paperless health records might be the investment in equipment. Equipment_Paperless-Health-Records With the expense of servers, PCs, signature pads, label printers, and pumps, it is easy to look the other way and avoid going 100% paperless. Unfortunately, the cons far outweigh the pros.

Additionally, States continue to demand better interfaces. However, this actually helps EHR users as they gain interoperability.

With SMART’s cloud-based solution, your EHR becomes an operational expenditure instead of a capital expenditure. Monthly billing for named users allows you to subscribe the number of users you need. Need more users? We can add them at any time. Too many? We can also remove them. 

“SMART integrates every facet of our clinic from dispensing, to counseling, to administration.”

– Paul J., Administrator (former),
Addiction Treatment Center of New England

Fear of change 

Sometimes what holds clinics back from moving 100% to paperless health records is the fear of change. Adjusting to a new system can be challenging. Especially for those accustomed to paper as their primary means of recorkeeping. SMART helps to mitigate these fears with our implementation process which is designed to get teams up and running quickly and with confidence. Once you commit to implementing an EHR, it is important to work with your vendor to ensure that your staff is informed throughout the process helping to avoid resistance and confusion. 

Successfully implementing paperless health records  

comprehensive-procedures-checklist_Paperless-Health-RecordsGoals and communication 

Successful implementations rely heavily upon continuous and clear communications between the EHR vendor and EHR users. Before the implementation begins, a solid foundation should be set by providing a clear understanding of the process that should be expected. Every member of both teams should fully understand all requirements and who owns which responsibilities. 

Next, having a comprehensive procedures checklist goes a long way toward keeping everyone on track with what tasks are due and what is upcoming. Part of the checklist procedure is to identify forms, templates, and systems settings. 

“They made us feel completely confident in the system in a week. They are all exceptional. And are wonderful, fun people too.”

– Heather, Clinical Director,
Acadia Healthcare 

Training and support 

Another important step is customizing comprehensive training before and after go-live. For our partners, these trainings are delivered both on-site and remotely by our team of training experts. Finally, after the implementation and training is complete, our Partner Support and Partner Services Teams take charge of the clinic’s ongoing care. 

“I really like the new SMART System. It makes our job that much easier. The trainers were all friendly and helpful. They made our transition to SMART very easy.”  

– Charity G., Nurse,
Pinnacle Treatment Centers


Advantages of having 100% paperless health records 


Overcoming staff opposition to going totally paperless can be a challenge. Shift your focus to educating about the benefits. You will find that in the end, that your staff is happier and more productive in a paperless environment. By promoting positivity, leadership can cultivate user’s perceptions. 

Top 10 benefits to clinics 

  1. Reduces redundancy of data entry. Everything is in the system and is only a few clicks away 
  2. Saves physical space and office supply costs without the need for a chart room 
  3. No more time wasted filing and searching for paper charts 
  4. Enables faster receipt of lab test results 
  5. Simplifies quality control with information that is organized and easy to find 
  6. Co-signatures on treatment plans, service delivery notes, medical orders, and forms can be submitted remotely reducing unnecessary travel time 
  7. Auto alerts and reminders help to ensure patients treatment needs are met on time 
  8. Optimizes admissions capacity with auto scheduling and pre-admissions screening 
  9. Maximizes revenue and decreases data entry with integrated insurance billing module 
  10. Better tools and technology improve communication, staff retention, and employee satisfaction. Insufficient technology can be a reason for employee burn out.   

“SMART provides real-time information that allows staff to feel confident in their clinical decisions.”

– Eileen, Director,
Boston Public Health

Top 10 benefits to enterprise organizations 

  1. Stores all your clinics’ information safely in one place Paperless-Health-Record-save-money
  2. Saves operational costs by decreasing the need for equipment upgrades, IT resources, and EHR updates 
  3. Creates uniformity and consistency across all OTP locations
  4. Establishes your corporate model of forms, services, and reporting 
  5. Reduces administrative costs by automating processing and reporting
  6. Simplifies insurance, self-pay account management, and reporting functions with data-entry-free billing 
  7. Scales to your needs allowing you to adjust size and performance with no downtime 
  8. Automatically and seamlessly makes updates and improvements to the system 
  9. Leverages the latest technologies (like the SMARTBridge™) 
  10. Integrates with billing systems and state reporting so there is no double entry of data 

What issues are most common amongst clinics that aren’t fully-paperless? 

Time and time again, we’ve seen EHR (electronic health records) users taking actions (or not taking actions) that hold them back from being truly 100% paperless. The need to continuously file paper patient charts may not seem like a big deal if it’s what you’ve always done, but think about the alternative: 

Paperless-health-records-save-timeOrganizational efficiency 

Organizationally, partially paperless clinics could be even more efficient. Filling out, organizing, filing, then later going back to dig through patient records eats up a ton of time that could be spent on patient care. 

Moreover, communication efficiency can also be improved when everyone at the clinic has access to the same patient information at the same time. If there is a development with a patient, which is not noted immediately and electronically, there could be important treatment-related information missed by another clinician. 

Quality control 

Auditing Paperless Health RecordsWhen a 100% paperless clinic needs to switch to a new form, once implemented, the new form is automatically used across all patient files. In a partially paperless environment, you may find yourself having to chase down employees who are still using old forms. 

Managing services can be challenging regardless of how you keep your records. However, this process can be vastly improved by doing it all electronically. For example, SMART’s EHR can be set to schedule all regulatory services as soon as the Admit and Discharge buttons are clicked.  This feature enables clinical and medical staff to run their own Service Due Reports. Management teams have the ability to run quality control reports to ensure patients are receiving the right services. 

Auditing paperless health records is also simplified when everything is easy to navigate and accessible electronically. Since everything is remotely accessible, quality control teams do not have to travel to the clinic.  Moreover, the QC reports in SMART’s EHR make it easy to focus on problem areas. 

Data collection standards 

Creating service type templates can greatly improve data collection. You can build in the questions you would like your treatment teams to document for each service delivered. Additionally, statistical and patient population data collection is easily accessible. This makes completing grants as well as state and internal reporting much more efficient. No more sorting through and keeping Excel documents up-to-date. 

What are some benefits of 100% paperless health records that clinics often overlook? 

Once you are running with paperless health records, ensure that you are using all of the features available. This will help you be even more efficient. 

Create templates wherever possible: 

  • Service type templates save your teams from writing repetitive notes. And they will see the exact data they need to gather. 
  • Release of information templates allows your team to choose a pre-populated agency release template. This saves time on data entry and disclosure tracking. 
  • Agency referral lists via SMART’s QSOA feature allows your team to quickly find appropriate referral sources and to track the expiring agreements. 

Leverage your EHR’s secure cloud environment to build your key business rules for: 

Integrate your billing processes 

Outsourcing a treatment program’s insurance billing to a third-party traditionally costs more than processing it in-house. SMART’s paperless billing module gives users the ability to successfully manage the revenue cycle in-house. 

Experience matters 

SMART’s 100% paperless health records software has more than 25 years of experience serving opioid treatment programs. SMART has the unique ability to relate to the day-to-day challenges of medication-assisted treatment professionals because we’ve worked there too. President and CEO David L. Piccoli, II, was inspired to help his family’s network of opioid treatment facilities go paperless in the early 90’s. Since then, SMART’s EHR continues to grow with all our partners as they expand and transition more locations to have 100% paperless health records. 

Want to learn more about SMART’s EHR? Watch the video tour!

SMART EHR Implementation_Automated Medication Dispensing System for OTPs | Arkansas

Automated Medication Dispensing System Manages OTP Inventory | Arkansas

SMART EHR Implementation_Automated Medication Dispensing System for OTPs | Arkansas

SMART Trainer Cynthia (R) with Stockton Assistant Administrator, Starr (L)

SMART’s automated medication dispensing system, along with this EHR’s complete clinic management system, is now running at Stockton Medical Group.  Their compassionate staff helps individuals struggling with addiction through advocacy, counseling and medication-assisted treatment (MAT). MAT decreases withdrawal symptoms, increases individual stability, and reduces risk of relapse. Recovery inspires the ongoing development of SMART’s EHR. With more than 25 years of experience, this EHR intuitively organizes operations at opioid treatment clinics like Stockton.

Dosing with SMART’s Automated Medication Dispensing System

Stockton group photo_SMART EHR Implementation-Medical-_Automated-Medication-Dispensing-System-for-OTPs-_-Arkansas

Stockton and SMART associates gather for group photo

Managing many treatment programs within one system can be challenging. Accordingly, Stockton is taking on these issues by integrating SMART’s EHR across their six locations. This EHR manages medication inventory, reduces dosing errors, and protects patient safety. Additionally, the reports in SMART’s Medication Inventory Management module simplify key information. As a result, they can streamline preparation for DEA audits.

Following this EHR implementation, Operations Manager Lianna shared her experience. “I appreciated the friendliness and continued help from the SMART team.” SMART’s implementation team appreciates the importance of a great support system. In fact, many have extensive clinical, operational management, and technical expertise.


SMART’s Electronic Health Record goes beyond medication dispensing. It is a full clinic management system for opioid treatment programs. This paperless EHR improves productivity by automating other key processes and reports. These include service scheduling, QA reporting, and test results posting. Moreover, the integrated Insurance Billing Module maximizes revenue and decreases data entry.  Learn more about SMART’s EHR Solutions.


Digital Health Records Upgrade Alaska_SMART EHR for OTPs

Digital Health Records Upgrade Alaska | Smart Management

Digital Health Records Upgrade Alaska

Training session with SMART

Anchorage Comprehensive Treatment Center upgraded their digital health records. They chose SMART’s EHR for paperless operations and billing efficiency. This digital health records software improves the workflow of opioid treatment programs through automation. Acadia’s doctors, counselors, and nurses provide treatment to individuals affected by addiction. This includes, morphine, prescription pain medications, and heroin. They treat patients with a combination of therapy and medication-assisted treatment.

How This Digital Health Records Software Streamline OTPs

SMART’s EHR helps streamline processes from the first time a patient calls until discharge. For example, it organizes new patient inquiries. This enables a smooth transition from patient screening, to wait-listing, or referral to another agency. And the assessment tool collects all data elements to meet state and modality requirements.

Digital Health Records Upgrade Alaska_SMART EHR for OTPsAdditionally, the integrated billing module simplifies third party billing. Such as, insurance eligibility, drug formularies, billing, payment plans, co-payment, and account management. It also maximizes revenue and decreases data entry. By automating key tasks, clinicians, counselors, and doctors are able to spend more time on what matters most; patient care.


SMART is proud to partner with Acadia since 2013 and has been the software of choice, since 1992, for clinics now under their management. As their network of treatment facilities grows, SMART’s EHR grows with them. This complete clinic management system has state-specific modules to satisfy local requirements. SMART’s EHR operates in several countries and 28 states and territories. Learn more


New electronic health record system, ACADIA Wisconsin 


Madison staff with SMART Trainer

SMART’s electronic health record system is now operating at Acadia’s four CARF Accredited treatment centers in Wisconsin.  These clinics are a part of their larger network that provides medically assisted treatment to individuals suffering from addiction.  This includes treatment with Methadone, Buprenorphine, Suboxone, and Vivitrol. Their expert staff supports medically assisted treatment with well-rounded therapy sessions.

Electronic Health Record System for Organizational Uniformity

Acadia chose SMART’s electronic health record system to support paperless operations, insurance billing, and to create uniformity across their network. For enterprise organizations uniformity is crucial. With SMART’s cloud-based EHR storage of all clinic’s information is in one place. By doing this, establishment of corporate model and forms, services, and reporting is made easy. And, insurance, self-pay account management, and reporting functions are simplified with data-entry-free billing.


10th Street Team with Trainer Sandy

Simplifying Transitioning – New Electronic Health Record System

Moving to a new EHR can be challenging. Many of our Training Team members have experience working within clinics. They understand the challenges faced every day. Because of this, they are passionate about making transitioning as hassle-free as possible. Acadia Clinical Supervisor, Quillan, shared that, “The Trainers were very personable, professional, and knowledgeable. We enjoyed working with them, their experience and mastery of the system was evident and their ability to present the information in meaningful and understandable terms was remarkable. We especially appreciate their patience and willingness to work with us individually and walk us thru the steps, in some cases repeatedly, until we were comfortable, and their use of humor as a teaching tool and patience made learning a new system much easier. They were very approachable and were able to answer every question asked of them. Amazing team…”

Learn more about SMART’s EHR for opioid treatment or view the full Wisconsin implementation album.

New-Electronic-Health-Record-Washington _Tacoma-going-paperless

New Electronic Health Record Acadia Washington 

New-Electronic-Health-Record-Washington _Tacoma-going-paperless

Going paperless in Tacoma

SMART’s electronic health record is operating at Acadia Healthcare’s four Washington State locations.  These CARF accredited locations provide outpatient addiction treatment with caring individual and group therapy sessions. Patients also receive recovery support with methadone and Suboxone maintenance.

Acadia chose SMART’s electronic health record for its 100% paperless functionality. This EHR solution is a reliable, secure, and flexible cloud-based paperless software. It improves ease and speed of access to patient records, allowing for increased collaboration amongst treatment team members. Additionally, the billing module helps OTPs maximize revenue by processing insurance billing in-house.  It also enables authorization management, self-pay billing and account management, unit-based fee for service, payment due notifications, and reporting to both cash- and accrual-based accounting.

    Simplifying Electronic Health Record Implementations


    Team during training session

    Following the Spokane, WA implementation, Office Manager Tami said, This was a fantastic training team, great software, and overall very positive experience.”  This is precisely the reaction SMART’s Team strives for in every implementation of the SMART Solution. Being in business for over 25 years and having operated a network of treatment facilities, SMART knows the challenges that can be faced during implementations. That is why SMART has established a thorough and continuously vetted process to ensure that clinics get up and running quickly and efficiently.


    SMART Trainer Sandy with partner at Acadia Tacoma

    Understanding OTPs. Support Matters!

    Truly understanding the unique operational needs of opioid treatment programs, from one state to the next, requires dedication. This dedication ensures that SMART stays current with Partner’s requirements. Ultimately, their needs drive development and inspire continuous improvement.

    SMART upholds this everchanging understanding by providing:

    • Personalized live and on-call support
    • Dedicated account managers to identify solutions
    • Business domain experts who understand clinical operations

      Learn more about the SMART Solution.


      New Digital Health Record, Acadia Maryland

      Cumberland Comprehensive Treatment Center Team during EHR implementation

      Fall 2017 marks the beginning of Acadia Healthcare’s switch to a new digital health record software in Maryland. They chose the SMART Solution to improve EHR functionality and billing efficiency at their three Maryland-based OTPs. Acadia’s programs incorporate a variety of treatment techniques into several levels of care. This includes medication-assisted treatment with methadone, Suboxone, Subutex, and Vivitrol.

      SMART takes a best-fit approach to implementing their specialized digital health record. Training is an important element of this process. SMART’s team of experts work to deliver the right content at the right time. As a result, their detailed training plan outlining the pre-go-live training and go-live training schedules helping to keep both teams on track. Following the Elkton implementation, Nurse Manager, Patricia C. said “It was wonderful… smooth transition for my Medical Dept. I owe everything to Sandy Silva, our trainer. Sandy was great! Her delivery, knowledge, and personality are outstanding.”

      How SMART’s Digital Health Record Improves Efficiency


      Elkton Comprehensive Treatment Center team during EHR implementation

      The SMART EHR provides automated solutions to address a wide-range of critical business functions. A few examples include, Insurance Billing, Admissions, Clinical & Medical Service Delivery, Incident Report Management, and Quality Control reports. Additionally, opioid treatment programs use SMART’s EHR to communicate real-time treatment data, maintain DEA reporting, and ensure regulatory standards are met.

      Furthermore, SMART provides:

      • Centralized Billing
      • Unit- and date-based authorizations
      • HIPAA 837 & 835 EDI files
      • Eligibility verification using HIPAA 270/271
      • Diagnosis and CPT coding at the service level

      Learn more

      Staff during SMART EHR Implementation, Claymont Comprehensive Treatment Center

      EHR Implementation, Claymont Comprehensive Treatment Center

      Staff during SMART EHR Implementation, Claymont Comprehensive Treatment Center

      Claymont and SMART Staff during EHR Implementation

      August 2017 – Claymont Comprehensive Treatment Center recently completed their EHR implementation of The SMART Solution. Located in Claymont, DE, this Acadia Healthcare-owned, SAMHSA-Certified clinic, serves the community with addiction counseling and recovery services.  Their expert staff treats nearly 400 patients daily, with a focus on substance abuse treatment with methadone maintenance.

      Claymont chose the SMART Solution for its paperless operations and medical billing. Moreover, SMART’s EHR provides the tools and features to truly maximize efficiency. This specialized cloud-based EHR helps opioid treatment providers communicate real-time treatment data. It also improves response time on claims, ensures regulatory standards are met and includes comprehensive DEA reporting.

      EHR Implementation Made Easier

      Industry best practices influence SMART’s EHR implementation approach. During this time, the team’s focus is on getting OTP’s up and running quickly. Implementation begins with an assessment call with the treatment provider’s Project Team and SMART’s Assessment Team. Next, SMART assesses business requirements. Then they perform a review of treatment provider workflows and how the SMART modules align and enhance business practices. Following the assessment is the training phase. At this time, SMART provides a detailed training plan outlining the pre-go-live training and go-live schedule. SMART’s best-fit training approach ensures that treatment teams have the tools they need for a successful implementation.

      Following their EHR implementation, Claymont Program Director, Jennie said “I am very pleased with our trainers and the implementation…they have been excellent resources. I wish they could be here longer! Could not have asked for better people to be on-site!”

      About SMART

      The SMART Solution is a cloud-based EHR designed to improve operational efficiency and increase ROI of substance use treatment facilitiesMedication inventory management in SMART’s EHR helps to reduce dosing errors by facilitating checks and balances. This increases patient’s safety and limits the risk to the agency. Learn more


      Polaris Chooses EHR Vendor for Paperless Operations

      June 2017 – Polaris Renewal Services, Inc. completed their transition to the paperless EHR vendor, SMART Management, Inc. Located in Perryopolis, PA, this private SAMHSA-Certified clinic serves the community with counseling and recovery services.  Their expert staff treats nearly 400 patients daily, with a focus on substance abuse treatment with methadone maintenance.


      Nurse Manager, Nikki with SMART Trainer Amy

      Polaris chose the SMART Solution for its 100% paperless operations. SMART Trainer Sandy said  “They were really happy to finally go paperless. Everyone was excited to find out how much time they would actually save.” More than just paperless, SMART’s complete clinic management system increases efficiencies through automation. It automates required services, patient check-in, medication dispensing, and nursing notifications. Furthermore, as a cloud-based tool, this EHR provides access to patient treatment data with ease and security. Medical, clinical, and insurance records carefully designed and encrypted for HIPAA compliance secure patient information.


      Polaris team during SMART’s EHR Implementation

      Program Director, Valerie commented after their implementation, “The trainers were amazing! They exceeded our expectations. The trainers were professional, extremely knowledgeable, and patient. They addressed every question that we had and explained the training material thoroughly. They made this process such an enjoyable experience and alleviated all concerns of the staff. We can’t say enough good things about the training team.” 

      An EHR Vendor for OTPs

      Some EHR Vendors are able to handle the unique workflow of OTPs but few are built specifically for that purpose. SMART’s EHR streamlines operations in opioid treatment programs with modules designed for opioid treatment workflows.

      Twenty-five years ago, President and CEO David Piccoli, II designed The SMART Solution to improve operational efficiency and increase ROI at his family-owned network of substance use treatment facilities. This EHR continues to evolve as a result of SMART’s extensive clinical experience and tremendous breadth of industry expertise. It is this history and experience in delivering opioid treatment services while utilizing their own time-tested solution that makes this customizable EHR such a great choice. Learn more 


      Greene’s New Paperless Health Records Management System


      Greene Treatment Center Associates

      Greene Treatment Center in Carmichaels, PA is now using the SMART’s paperless health records management system. The SMART Solution is designed for use in every aspect of clinical operations. This newly established facility offers comprehensive outpatient treatment services for individuals with substance use disorders. Their treatment processes include counseling in conjunction with short-term and long-term medication-assisted treatment using methadone. Widely recognized, Methadone maintenance and medication-assisted treatment are the most effective treatment modalities for the effective treatment of opioid addiction.

      The SMART Solution handles every facet of clinics from admissions to discharge. Greene Treatment Center chose the SMART Solution for its robust and comprehensive billing and clinical modules. Billing in SMART’s EHR helps clinics maximize their revenue with independent management of their revenue cycle with compliant reporting and notifications. Moreover, this EHR secures patient information with medical, clinical, and insurance records designed and encrypted for HIPAA compliancePennsylvania State CARF requirements are built into SMART’s EHR reporting, admissions assessments, and biopsychosocial tool. Also created in compliance with regulations is the scheduling of services such as dose evaluations and counseling.

      Greene Treatment Center Program Director Jim said, “We are new to this type of business but found the SMART Software comprehensive. Our on-site trainer was well received by staff and highly capable in helping us use the system…Overall we love the SMART system and the people that worked with us.”  SMART’s Lead Training Specialist Denise Howard also shared that her favorite part of this EHR implementation was working with their “smart and energetic” staff.  She also noted how nice it was to “work in such a welcoming facility every day.”

      About the SMART Solution, a Paperless Health Records Management System

      The SMART Solution is a 100% paperless electronic health record for opioid treatment in substance abuse and behavioral health facilities. The SMART Solution provides functionality to enable, increased admissions, streamlined-dosing, improved team collaboration, and maximized revenue. Learn more