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SMART-EHR-Implementation-at-Polaris-Renewal-Services

Polaris Chooses EHR Vendor for Paperless Operations

Polaris Renewal Services, Inc. completed their transition to the paperless EHR vendor, SMART Management, Inc. Located in Perryopolis, PA, this private SAMHSA-Certified clinic serves the community with counseling and recovery services.  Their expert staff treats nearly 400 patients daily, with a focus on substance abuse treatment with methadone maintenance.

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Nurse Manager, Nikki with SMART Trainer Amy

Polaris chose the SMART Solution for its 100% paperless operations. SMART Trainer Sandy said  “They were really happy to finally go paperless. Everyone was excited to find out how much time they would actually save.” More than just paperless, SMART’s complete clinic management system increases efficiencies through automation. It automates required services, patient check-in, medication dispensing, and nursing notifications. Furthermore, as a cloud-based tool, this EHR provides access to patient treatment data with ease and security. Medical, clinical, and insurance records carefully designed and encrypted for HIPAA compliance secure patient information.

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Polaris team during SMART’s EHR Implementation

Program Director, Valerie commented after their implementation, “The trainers were amazing! They exceeded our expectations. The trainers were professional, extremely knowledgeable, and patient. They addressed every question that we had and explained the training material thoroughly. They made this process such an enjoyable experience and alleviated all concerns of the staff. We can’t say enough good things about the training team.” 

An EHR Vendor for OTPs

Some EHR Vendors are able to handle the unique workflow of OTPs but few are built specifically for that purpose. SMART’s EHR streamlines operations in opioid treatment programs with modules designed for opioid treatment workflows.

Twenty-five years ago, President and CEO David Piccoli, II designed The SMART Solution to improve operational efficiency and increase ROI at his family-owned network of substance use treatment facilities. This EHR continues to evolve as a result of SMART’s extensive clinical experience and tremendous breadth of industry expertise. It is this history and experience in delivering opioid treatment services while utilizing their own time-tested solution that makes this customizable EHR such a great choice. Learn more 

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Opioid Treatment Program Expansion

Methadone-Maintenance-Program-Expansion-Tadiso-IncorporatedTadiso Incorporated is expanding their opioid treatment program with a $1.5 million renovation. This change is in response to the growing amount of patients they treat. As the single largest medication-assisted treatment facility in Pennsylvania, Tadiso now serves over 1,000 individuals in the Pittsburg area.

The renovation will include 6 dispensing stations for patient dosing. Also, to lessen patient wait times, they are creating a new state-of-the-art lobby with several kiosks, intake stations, private offices, and bathrooms for drug screen collection. Another great feature is a comfortable waiting area which includes a complimentary coffee bar for patients.

Opioid Treatment Program Becomes Center of Excellence

Becoming a Center of Excellence in 2016 is also a contributing factor in their ongoing growth. They achieved this status by ensuring their patients stay in treatment, receive follow-up care, and have community support. Furthermore, they provide treatment that integrates behavioral and primary care using a team-based and “whole person” focus. This includes their wellness program and mentor recovery support program. Patients in the Recovery Support Program are also apart of “Ring for Recovery”. This program gives patients a mobile phone to ensure contact is regularly maintained with their mentor. 

tadiso methadone maintenance program logoWhats The Connection?

Tadiso Incorporated is a SMART Partner, using our paperless EHR since 2012. The SMART Solution empowers OTPs and methadone maintenance programs to deliver quality patient care with efficiency. SMART’s team is proud to serve Tadiso’s growing needs and congratulates them on their continued success.

Albert Einstein College of Medicine

Electronic Patient Record for Addiction Treatment in NY

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photo credit: Pixabay

Albert Einstein College of Medicine partners with SMART Management for Electronic Patient Record Management. SMART’s EHR facilitates their needs with a clinical operations software package. Einstein is one of the nation’s premier institutions for medical education, basic research, and clinical investigation. Further, they operate six community health centers in addition to the University Hospital and treat approximately 3200 patients per year.albert einstein college of medicine

Paul LeBeau, SMART’s VP of Software, stated, “We are extremely pleased to have this association with the prestigious Albert Einstein group. The addition of Primary Care to our SMART paperless clinic package enables us to become even more useful in medical treatment.”

More than an Electronic Patient Record

The SMART Solution, a 100% paperless EHR, is a complete clinic management system for OTPs.  This EHR helps opioid treatment programs become some of the most effective and efficient treatment providers in the industry. The SMART Solution provides the functionality to enable; increased admissions, streamlined-dosing, improved team collaboration, accelerated test results, and maximized revenue. SMART Partners also benefit from the reliability, security, and cost savings associated with this EHR. Moreover, EHR users receive personalized live and on-call support 24/7/365. SMART’s knowledgeable Support Team provides services personalized to customer needs. Additional services include training, CARF audit preparation, network management, system administration, and custom development.  Learn more

ASAP_Logo

ASAP 16th Annual Conference

ASAP_LogoAre you an addiction treatment professional in New York State? Join us at the ASAP 16th Annual Conference (Alcoholism and Substance Abuse Providers of New York State Association) at the Saratoga Hilton and City Center, Saratoga Springs, NY.

ASAP is an excellent resource for organizations, groups and individuals that prevent and alleviate the profound personal, social and economic consequences of alcoholism and substance abuse. SMART proudly serves several prominent New York customers including Albert Einstein College of Medicine, Acacia, Greenwich House and Staten Island University Hospital. Working closely as partners, SMART has refined our EHR Software to meet the unique needs of each multi-modality New York Treatment Organization.

SMART Software is a leader in the state of New York, providing a Certified Paperless Electronic Health Record and Clinic Management Software to organizations providing Behavioral Health, Substance Abuse and Mental Health Treatment Services. Our customized New York Software model allows your team to be efficient when processing and implementing NY billing and clinical documentation requirements.

SMART EHR at Utah Fall Substance Abuse Conference

Utah Fall Substance Abuse Conference

utah fall substance abuse conferenceSMART Management, Inc is excited to attend the Utah Fall Substance Abuse Conference. The substance use disorders conference is being held September, 24th – 26th at The Dixie Convention Center located in St. George, UT.

In fact, this is SMART’s first year attending the Utah Fall Substance Abuse Conference. Particularly, we are drawn to this conference for its proven informational benefits to substance abuse treatment professionals. Moreover, attendees are committed to learning more about the field and to educating others on treatment best practices.

utah fall substance abuse conferenceSubstance Abuse Treatment in Utah

Utah treatment providers have chosen the SMART Solution’s opioid treatment EHR to improve their productivity and workflows. Most notably, we have proudly served Utah customer Discovery House – The Center for Recovery and Hope for more than 18 years. As a result, we have refined our EHR Software to meet the needs of this unique multi-modality Utah Treatment Organization. Furthermore, our customized Utah State model allows opioid treatment teams to increase efficiency when processing and implementing billing and clinical documentation requirements. SMART Software understands your needs and how to add value to your organization with:

  • Comprehensive solutions
  • Robust Features
  • Multi-program capacity
  • Revenue Management
  • Meaningful use
  • Customer support 24/7

SMART Software is a continuously evolving, 100% paperless EHR tool. We are up-to-date and in touch with the ever-changing needs of Utah Substance Treatment, Behavioral and Mental Health Services. So, stop by our conference booth, get to know us, grab a cup of espresso, take a tour of the SMART Solution.

Also, come see why leading treatment providers have chosen our Software for all of their EHR needs. We look forward to seeing our current Utah State customers and meeting other area treatment facilities.
 

 

NH Providers Association Conference logo

NH Providers Association Conference 2014

NH Providers Association ConferenceSMART Management, Inc is excited to attend the NH Providers Association Conference. This conference for alcohol and other drug service providers is being held October 16th at the Holiday Inn of Concord, NH.

This will be SMART’s first year attending the NH Providers Annual Conference. Networking at this event is beneficial for not only substance abuse treatment professionals, but also EHR providers. Attendees are committed to learning more about the treatment field and about educating others.

For more than 20 years, addiction treatment providers have chosen SMART EHR Solution to improve their productivity and workflows. Because we work closely with our customers, we are able to refined our EHR to their needs. This has allowed us to meet the unique needs of state specific treatment programs. Further, our customized models allow teams to maximize efficiency when processing and implementing billing and clinical documentation requirements. As a result, we understand your needs and how to add value to your organization with:

  • Comprehensive solutions
  • Robust features
  • Multi-program capacity
  • Revenue management
  • Meaningful use
  • Customer support 24/7

The SMART Solution is a continuously evolving, 100% paperless EHR tool. We are up-to-date with the ever-changing needs of the substance treatment, behavioral and mental health services. So, stop by our booth to get to know us! Grab a cup of espresso and see why leading treatment providers have chosen our EHR for all of their needs. We look forward to meeting you in New Hampshire.

About NH Providers

NH Providers Association was incorporated as a non-profit in August of 2004. Their mission is to advocate, facilitate, and enhance communication with funders, policy makers and the public. They support the members’ efforts to offer high-quality substance abuse prevention, treatment and intervention. Also, the NH Providers Association provides recovery support services for the citizens of New Hampshire.

SMART Customer Promesa

Software Partnership with Promesa, Inc.

promesa locationWe would like to welcome Promesa Inc. of Bronx, NY to SMART’s family of software partners. SMART is now fully utilized and integrated as a paperless system in all of the medication assisted treatment modalities that Promesa offers. Our Team is proud to serve such an amazing and influential community behavioral health resource. Promesa is an affordable community based drug and alcohol rehab facility that is a part of the Acacia treatment family, the largest Latino based behavioral health treatment facility in the world.

SMART would like to thank Promesa for their hospitality during our recent installation and training of the SMART’s Clinic Management Solution. The team at SMART is excited for the software transition that has been made, and we are fully prepared to support Promesa as a new SMART Partner.

About SMART Management, Inc.:
SMART’s Electronic Medical Record  is designed to meet your facilities every need. SMART Software manages your facility from admission to annual report. SMART’s Clinical, Medical and Financial Software Modules integrate any multi-modality treatment facility including Residential or Outpatient Substance Abuse, Methadone Maintenance and Behavioral Health. Learn how SMART can be your Partner.

Addiction Treatment Software in Camden

Benefits of Electronic Health Records Designed for OTPs

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If you’re an opioid treatment professional, you likely know the benefits of electronic health records. But, you may also know how frustrating an EHR can be if it’s not designed to handle your unique workflows.

Why Addiction Treatment Workflows Matter

President/CEO David L. Piccoli, II receiving RI Governors Award for quality performance.

2006 – President/CEO David L. Piccoli, II receiving RI Governors Award for quality performance

In 1991 David Piccoli, II began working as an Administrative Assistant at Discovery House. Soon after he was inspired to increase the clinic’s efficiencies. He thought there must be a better way to manage the facility’s endless flow of patient records, billing, and paperwork. “I just saw it to be very chaotic,” Piccoli recalled. “Nobody had access to information quickly.” But Piccoli wasn’t satisfied with any of the electronic-records products then on the market.  The majority of EHR’s focused on just one piece of the business, such as third-party billing or clinic records. “No one ever really combined everything,” he recalled.

So, Piccoli decided to create the EHR he wanted. He partnered with a computer programmer who was also an old family friend, Paul LeBeau. Together, they built a new clinic management software application for Discovery House. The idea was to digitize and automate a facility’s paperwork, from patient dosing and drug testing to scheduling and third-party billing. It worked so well that they formed SMART Management, Inc., to offer the program to other clinics. This EHR, the SMART Solution, was an integral part of making Discovery House such a successful organization.

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SMART at AATOD 2016

Streamline clinic operations, bring down expenses & reduce errors

Years later, SMART continues to grow into one of the most highly regarded EHR solutions for OTP’s. This cloud-based EHR is powered by Amazon Web Services (AWS), a world-renowned and trusted hosting solution. AWS is HIPAA compliant, helping covered entities subject to regulations process, maintain, and store protected health information. Learn more about the impact of HIPAA on end-users and EHRs.

With SMART’s EHR, providers have robust automation capabilities to manage an entire clinic’s operations. This software is exclusively for organizations offering opioid treatment and serves addiction treatment providers in 30 states/territories. “We’re what you’d call a one-stop-shop,” said Piccoli. “It’s everything. From the moment a patient calls the facility, we track all the information.” Once a clinic decides to purchase SMART’s EHR, an implementation expert visits the facility to ascertain its requirements. During set-up, SMART reviews settings with treatment programs to ensure they match various kinds of operations.Addiction Treatment Software in Camden

As the nation continues to deal with the rising cost of health care, electronic medical records are often cited as a way of bringing down expenses while reducing errors and improving care. Not surprisingly, Piccoli is a firm believer in the benefits of tracking patient information electronically. “I don’t understand how anybody can operate without it,” he said.

Other Benefits of Electronic Health Records

EHR Implementation and Training at ASSMCA

EHR implementation and training at ASSMCA

Part of what makes this EHR effective, Piccoli said, is that it allows counselors to input patient information directly and those with authorization can also easily access a patient’s complete history at the facility. “One of my big pushes when we developed this, early on, was not to make it a data-entry product – to truly make it a product people would use,” he said. The sensitivity of the information also makes safeguarding privacy a key concern for the company’s programmers. After they log into the system, clinic employees are shown a different window based on their access privileges – so a receptionist sees only the scheduling calendar, while a doctor or a counselor can access full patient records.

Additional benefits include patient-centered design, 100% paperless operations, instant and secure data, live and on-call support, and free updates. Modules in The SMART Solution help to increase admissions, streamline dosing, reduce risk, promote team collaboration, accelerate test results, and maximize revenue. Learn more