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Acadia-associates_-Addiction-Treatment-Center-Opens-Paperless-Office

Addiction Treatment Center Opens Paperless Office

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Program Director, Kelli Hood (right) with Clinical Supervisor, David Thomas (left)

A new addiction treatment center is now open as a paperless office in Shelbyville, Kentucky. This Acadia clinic uses SMART’s EHR as their complete clinic management system. SMART trainers and Shelbyville associates set-up the clinic’s operational workflow during this implementation. Clinical Supervisor, David Thomas shared his experience with our onsite trainer. “Sandy has been absolutely wonderful!!! I would very much recommend her, and would absolutely work with her again!”

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Lobby at Shelbyville Comprehensive Treatment Center

A Network of Paperless Offices

SMART is proud to partner with Acadia since 2013 and has been the software of choice, since 1992, for clinics now under their management. Our EHR grows with their network as they continue to expand and transition locations. It helps to create consistency across the board by centralizing and storing information in one place. This is particularly beneficial for managing large addiction treatment center networks.

A Powerful Platform

SMART’s new EHR platform is powered by Amazon Web Services (AWS). AWS is trusted by hundreds of thousands of businesses, operating in 190 countries.  This HIPAA compliant cloud storage provides real-time redundant data backups and 99.995% uptime. This protects individual clinics and networks from data loss. And Amazon’s virtual private cloud (VPC) enables network isolation. This allows SMART to isolate portions of partner networks for configuration in specific areas. Learn more about SMART.

Digital Health Records Upgrade Alaska_SMART EHR for OTPs

Digital Health Records Upgrade Alaska | Smart Management

Digital Health Records Upgrade Alaska

Training session with SMART

Anchorage Comprehensive Treatment Center upgraded their digital health records. They chose SMART’s EHR for paperless operations and billing efficiency. This digital health records software improves the workflow of opioid treatment programs through automation. Acadia’s doctors, counselors, and nurses provide treatment to individuals affected by addiction. This includes, morphine, prescription pain medications, and heroin. They treat patients with a combination of therapy and medication-assisted treatment.

How This Digital Health Records Software Streamline OTPs

SMART’s EHR helps streamline processes from the first time a patient calls until discharge. For example, it organizes new patient inquiries. This enables a smooth transition from patient screening, to wait-listing, or referral to another agency. And the assessment tool collects all data elements to meet state and modality requirements.

Digital Health Records Upgrade Alaska_SMART EHR for OTPsAdditionally, the integrated billing module simplifies third party billing. Such as, insurance eligibility, drug formularies, billing, payment plans, co-payment, and account management. It also maximizes revenue and decreases data entry. By automating key tasks, clinicians, counselors, and doctors are able to spend more time on what matters most; patient care.

About SMART

SMART is proud to partner with Acadia since 2013 and has been the software of choice, since 1992, for clinics now under their management. As their network of treatment facilities grows, SMART’s EHR grows with them. This complete clinic management system has state-specific modules to satisfy local requirements. SMART’s EHR operates in several countries and 28 states and territories. Learn more

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Polaris Chooses EHR Vendor for Paperless Operations

June 2017 – Polaris Renewal Services, Inc. completed their transition to the paperless EHR vendor, SMART Management, Inc. Located in Perryopolis, PA, this private SAMHSA-Certified clinic serves the community with counseling and recovery services.  Their expert staff treats nearly 400 patients daily, with a focus on substance abuse treatment with methadone maintenance.

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Nurse Manager, Nikki with SMART Trainer Amy

Polaris chose the SMART Solution for its 100% paperless operations. SMART Trainer Sandy said  “They were really happy to finally go paperless. Everyone was excited to find out how much time they would actually save.” More than just paperless, SMART’s complete clinic management system increases efficiencies through automation. It automates required services, patient check-in, medication dispensing, and nursing notifications. Furthermore, as a cloud-based tool, this EHR provides access to patient treatment data with ease and security. Medical, clinical, and insurance records carefully designed and encrypted for HIPAA compliance secure patient information.

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Polaris team during SMART’s EHR Implementation

Program Director, Valerie commented after their implementation, “The trainers were amazing! They exceeded our expectations. The trainers were professional, extremely knowledgeable, and patient. They addressed every question that we had and explained the training material thoroughly. They made this process such an enjoyable experience and alleviated all concerns of the staff. We can’t say enough good things about the training team.” 

An EHR Vendor for OTPs

Some EHR Vendors are able to handle the unique workflow of OTPs but few are built specifically for that purpose. SMART’s EHR streamlines operations in opioid treatment programs with modules designed for opioid treatment workflows.

Twenty-five years ago, President and CEO David Piccoli, II designed The SMART Solution to improve operational efficiency and increase ROI at his family-owned network of substance use treatment facilities. This EHR continues to evolve as a result of SMART’s extensive clinical experience and tremendous breadth of industry expertise. It is this history and experience in delivering opioid treatment services while utilizing their own time-tested solution that makes this customizable EHR such a great choice. Learn more 

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Acadia Oregon Implements EHR Software for Paperless Billing and Operations

Acadia Healthcare of Oregon is now using The SMART Solution, a 100% paperless billing, and operations software. Acadia operates 6 CARF Accredited OTP clinics in the state. These locations include Allied Health Services of Portland, Tigard, and Medford, as well as, Willamette Valley Treatment Center. They chose SMART’s EHR for its 100% paperless functionality and ease of use. Additionally, SMART allows them to meet Oregon State Reporting System (MOTS) requirements with fields built into the Fact Sheet. Moreover, MOTS requirements are covered by the new SMARTBridge which provides a means of securely importing and exporting data.

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Associates of Acadia, Tigard Comprehensive Treatment Center

Industry best practices guide SMART’s EHR implementation approach. The team’s focus is on getting EHR users up and running quickly with a seamless transition. Also, they have a best-fit training approach. A detailed training plan, pre go-live training, and go-live training schedule keep the teams on track. SMART’s team delivers training in conjunction with the EHR Implementation phase. Acadia Belmont’s Clinical Supervisor Norla said, “The combination of great training skills, communication, the involvement of staff in the training process, sense of humor with common sense made this one of the best training experiences I have had in years.”

A Complete Clinic Management System for Paperless Billing and More

Outsourcing a treatment program’s insurance billing to a third-party traditionally costs more than processing it in-house. SMART’s paperless billing module gives software users the ability to successfully manage the revenue cycle. Beyond Billing, The SMART Solution contains other modules that help increase OTP efficiency. These modules include admissions, dosing, clinic and medical treatment, and drug testing. Learn more

SMART EHR Software Installation at New Era Rehabilitation Center

New Era Rehabilitation Center’s New Electronic Health Records System

New Era Rehabilitation Center's New Electronic Health Records System

SMART is pleased to announce that New ERA Rehabilitation Center has chosen The SMART Solution as their new electronic health records system. New Era assists individuals and families in recovering from addiction by providing comprehensive addiction treatment services. These services help restore hope and reduced harm caused by substance abuse in Bridgeport and New Haven, CT. New Era selected SMART’s EHR for its solid history of serving substance abuse treatment facilities.

During the installation, SMART’s Implementation Team was able to meet about 25 members of their staff. New Era employees expressed how thrilled they are that the SMART Solution will help patient record and speed of accessibility. SMART is happy to help make their work-life and communications more efficient than ever. Customer Relations Specialist Sandy Silva said, “I had so much fun working with, and providing software training to the team at New Era. You could see on their faces how much they appreciated the guidance and are how proud they were once they mastered the software. It was an amazing experience.”

More Than An Electronic Health Records System

The SMART Solution is a complete clinic management system. It provides advanced clinical automation for opioid treatment programs in substance abuse and behavioral health facilities domestically and internationally. SMART’s treatment delivery experience sets this product apart from other EHRs. Moreover, their clinic-based work experience provides tremendous value EHR users. This first-hand knowledge them to be agile in meeting partner needs. SMART’s team is the perfect complement of technical and treatment industry experts. The team is comprised of clinical practitioners such as; Program Directors, Administrative Assistants, Billing Specialists, and Clinical Supervisors. Learn more

Like SMART on Facebook and view more photos of the EHR installation at New Era.

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Welcoming New Brunswick Counseling Centers

New Customer Announcement

New Brunswick Counseling Centers Team

The SMART Software Division is pleased to announce that New Brunswick Counseling Centers has chosen SMART as the EHR Software vendor for their 2 clinic locations, in Mount Holly and New Brunswick NJ, providing comprehensive, evidenced-based, integrated mental health and substance abuse treatment services. They selected SMART for our distinct expertise in developing electronic health record software tailored to fit the mental health and substance abuse treatment fields. We are very pleased and honored to have New Brunswick Counseling Center’s trust and partnership. SMART is excited for the new partnership and looks forward to supporting this agency’s efforts.

About New Brunswick Counseling Centers

New Brunswick Counseling CenterFounded in the early 1970’s, New Brunswick Counseling Center became a private, non-profit agency in 1982. Today, New Brunswick Counseling Center is fully staffed to treat people with mental health, substance use and/or co-occurring disorders.

New Brunswick Counseling Center is accredited by the Commission of Accreditation for Rehabilitation Facilities (CARF).  New Brunswick Counseling Center is funded and licensed by the NJ State Department of Human Services to provide outpatient treatment for substance use and mental health disorders and by Middlesex County Department of Human Services.

 

SMART EHR Software Partner Dr. First

Business Partnership – Putting You First with DrFirst

Dr. First PartnerDecember 2012, SMART announces their partnership with DrFirst, the nation’s leading e-prescribing and solutions platform physician practices, major health plans, health systems, hospitals, and EHR vendors. A Surescripts Gold Certified solution provider for four consecutive years with its award-winning Rcopia electronic prescription management system, DrFirst utilizes the Surescripts network for pharmacy connectivity, health plan information, and patient medication history.

SMART has completed it development efforts and now provides seamless integration linking Rcopia with The SMART System. SMART will still provide the primary point of entry for patient health data, but prescriptions and entries made directly to Rcopia will be automatically reconciled to the individual SMART patient records, keeping both platforms “in sync”.

Clinics Data During Sandy

Your Clinic’s Data… Safe During Sandy

Clinics Data During Sandy

Photo by: Jenn Moquin-Pohle

As Your Software Partner, the safety of your data is our top priority. In an effort to anticipate the needs of our customers, we made the decision to dedicate our staff’s resources to help prepare and protect you against the threat of information loss during the storm Sandy. Our IT Team devoted much of their time to protect and back-up your vital information.

This was the first time in SMART’s 20-year history that we executed and implemented a customer data / information protection undertaking of this magnitude. We hope you and your families made it through the storm safely.

Thank you for your continued partnership as we move forward. And thank you for trusting us with your software needs when it matters most.

Best Wishes
& Safe Recovery,

David L. Piccoli, II

SMART EHR Customer Kū Aloha Ola Mau

Renewed Partnership! Ku Aloha Ola Mau

Kū Aloha Ola MauAnnouncing Ku Aloha Ola Mau’s Renewed Partnership!

SMART is pleased to announce that after nearly two decades of being a SMART partner,  Ku Aloha Ola Mau has chosen to renew their partnership with SMART Software! Ku Aloha Ola Mau is “a place of healing and recovery for those dealing with chemical dependency and their ohana” (family). Since their inception as Drug Addiction Services of Hawaii in 1976, Ku Aloha Ola Mau has made it their mission to provide support to individuals struggling with dependency.  With locations in Honolulu, Hilo and Puna, Ku Aloha helps approximately 400 people daily and strives to restore meaningful healthy lives for all Hawaii communities through responsive and responsible action toward present and future needs to prevent and treat addiction. “We continue to transform and grow true to our name, which means “stand lovingly and compassionately in everlasting life and health.”  We stand for those who are struggling to attain recovery, with services given with the utmost Aloha.” Their treatment outcomes have a track record of matching or exceeding the state average. Some of their programs and services include;  Buprenorphine Services Program and  Intensive Outpatient and Outpatient Services, Opioid Treatment Program.

SMART is excited for our renewed partnership and looks forward to serving Ku Aloha Ola Mau’s future needs.