Highlighting Talent – Product Management

Product Management - Highlighting Talent

Business Analyst – Kartik

Business Analyst Joins Product Management

Kartik joined the product management team at SMART as a Business Analyst. Product management at SMART works closely with various teams in the organization to develop product strategies. This ensures the company’s long term sustainability. Also, they help to meet goals on time and on budget for SMART and out clients.

He brings a vast range of education, training and talents to SMART and our customers. Kartik continuously exhibits his passion for learning, sharing and growing. His unique problem solving ability is the perfect compliment to the talents of our team. Notably he has a Masters in Marketing Management and a Bachelor’s in Finance. Moreover, his experience in Project Management of Information Technology at Harvard is highly valued.

When asked about his experience at SMART thus far Kartik said, “It is very vibrant here and there are so many projects and exciting challenges ahead. I have some great team members, all of whom are extremely supportive and encouraging.”


Spectrum Health Care’s New EHR

Spectrum-Health-Care-Team-During-SMART-Training-copy SMART is honored to announce that Spectrum Health Care, Inc. has chosen the SMART Solution as their EHR of choice. Our EHR has been implemented in their clinic in Jersey City, NJ. Spectrum Health has been providing outpatient opioid treatment services to the people of Hudson County since 1984. SMART welcomes this CARF-Accredited opioid treatment provider to our family of software customers.

It was a joy meeting the clinic staff and to learning more about their individual needs and experiences. We worked side-by-side with them to configure the software to their needs. Then we establish system settings to support their workflow and increase efficiency in daily operations. With any implementation, there is a great deal of information to collect, transfer, and protect. And training on any new EHR involves a fair amount of one-on-one guidance. This ensures that the partner’s needs are thoroughly captured and that goals are clearly expressed. Both teams were pleased with the outcome and are excited for the future this new partnership.

Check out our training photos!

About Spectrum Health Care, Inc.

Spectrum Health CareSpectrum Health Care, Inc. is a private, non-profit, CARF accredited agency funded by the New Jersey Department of Human Services, Division of Addiction Services. Located in Jersey City and serving residents of Hudson County, SHC provides a complete range of coordinated opioid treatment services in a professional and dynamic out-patient care setting. Learn more


ETS’s Patient Record Management System

Evergreen Treatment Services ( ETS ) uses the SMART Solution, a 100% paperless EHR, as their patient record management system for their opioid treatment programs. ETS works to transform the lives of individuals and their communities through effective addiction and social services. Established in 1973, this Western Washington Evergreen Treatment Services ( ETS ) has been working to transform the lives of individuals and their communities through innovative and effective addiction and social services.  This Western Washington organization provides services such as methadone or buprenorphine-based medications with wraparound services including counseling, urine drug screens, acupuncture, and engagement with medical providers. At their three clinics in King, Thurston, and Grays Harbor counties, ETS offers medication-assisted treatment for opioid dependence to more than 1,500 patients.  Street-based outreach services are provided by our REACH Team to vulnerable, chronically homeless adults with addiction in downtown Seattle.


The patient-centered design of the SMART Solution helps increase efficiencies in opioid treatment programs. Domestic and international OTPs use SMART’s EHR to paperlessly manage their patient records, streamline dosing, improve team collaboration, and maximize revenue.

ETS - Evergreen Treatment Services What ETS Says

“The installation, training, and the support we have received from the SMART team has been outstanding.”

“SMART has been our initiation into the world of electronic medical records…SMART has proven to be a great fit for us- very user-friendly.”

-Patient Services Manager, Evergreen Treatment Services, Inc.